Site Problems?
We’ve gotten several emails (and there’ve been several comments) about problems with how the site’s been performing in recent weeks. Most notably, some people have reported the site getting hung up when they scroll down or try to type a comment. In an effort to pinpoint the problem, we’d appreciate specific feedback about issues you’ve…
We’ve gotten several emails (and there’ve been several comments) about problems with how the site’s been performing in recent weeks. Most notably, some people have reported the site getting hung up when they scroll down or try to type a comment. In an effort to pinpoint the problem, we’d appreciate specific feedback about issues you’ve experienced along with info about what type of computer and browser you are using. Thanks.
the site freezes sometimes requiring logging off the internet. other times typing is difficult, one types a sentences and a quarter of the letters do not appear. other times the cursor freezes and you cannot finish -happening now
It is worst on Firefox browser.
All in all very annoying.
Ok, I see most of you are complaining about the freezing problem (which, oddly enough, I don’t seem to have). But is there a program savvy person here who might explain what’s going on with my inability to access the reno blogs? Seems like I’m the only one having this problem and, therefore, the problem may be with my system’s software or configuration. But, if so, why do I have that problem only on the Brownstoner reno blogs and nowhere else on this site or any other?
The freezing, stopping, etc. is purely Brownstoner.com — the other tabs in my Firefox browser experience no issues (well, nothing more than usual). This also happens with IE, but don’t like to use it much.
The freezing happens BOTH on my work PC and at home on my Mac.
I think duckumu is right… the problems started when you launched the new marketplace. And he describes the sticking very well.
It’s better today. Much better.
oh, now this might be the real source of the problem. in the same file, starting at line 8:
…
jQuery.ajax({
type: “GET”,
url: url,
async: false,
dataType: ‘json’,
success: function(data)
…
async is set to false. that means these requests are synchronous, i.e. firefox must wait for a response before it can proceed with any further action (such as scrolling and typing, apparently). try setting this to async: true or just removing the property (i believe the default for $.ajax() is asynchronous).
i think it’s this line in/directory/marketplace_ad/widgetv3/c/js/ad.js:
(Line 223) listingsTimer = setInterval( “showNext()”, 7000 );
that’s a 7 second interval. seems unnecessarily short.
i’m a web developer. i don’t know the fix, but i know source of the problem. it’s your marketplace listings.
you’re making ajax requests to this URL about every 10-20 seconds:
http://www.brownstoner.com/directory/marketplace_ad/widgetv3/api.php?filter=Feature_Ad&search=true&or=Broker_Company_Name&d=asc&rp=3&pg=4
the site (and user input on the keyboard) freezes while the request is being made and doesn’t unfreeze until the request completes. the requests generally only take about 100 milleseconds on average, but due to all the HTML bloat on these pages that manifests as a much bigger problem.
sometimes the problem compounds when another request initiates before one finishes, and you get a freeze that lasts several seconds.
you should have your web developer configure the script that requests data from this URL to check over longer intervals – perhaps every 10 minutes, vs. every few seconds.
Using firefox and if I scroll, it freezes for a moment or two but doesn’t crash. Also, sometimes it takes forever for the home page to load bc of all the content heavy ads on the right. No problems other than that.
http://www.search-display.com
and something about specificclick.net
^^^^
those show up on the bottom of my screen during freezes too
I’m having the same problem as everyone else.At first I thought it was the humidity in my home making the keyboard stick. But even as I’m typing this keys are sticking, letters not typing, forcing me to type slower and go back to add letters. Scrolling also freezes, and I notice that when that happens, it’s because something is loadng. At times the whole site just freezes, and I have to close it and open it again. I’m on Firefox, on a PC running Windows Vista. When I can’t take it anymore I open B’stoner in Explorer, to which I have not allowed Flash to be installed. That’s a pain, because I don’t like Explorer for non-Brownstoner use.