Cablevision grounding
My tenant from the 1 floor had a Cablevision appointment yesterday have the internet and TV. They couldn’t do the job they said they have to have access to the basement and roof and to place a new box in front of the house and pass the cable above the house passing over the roof in order to get in front of the house They came today and told me that the have to place a grounding wire through the basement and clamp on the main water line . I told them i don’t want them to drill any more hole all over the and in the front window every-time knowing i have a existing cable box in the back of the house and wasn’t to sure about a grounding wire coming throught the basement in not feeling to secure about that . . Does anyone experiment this with Cablevision
bennybushwick
in Television 13 years and 6 months ago
8
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8 replies
2020audiovisual | 13 years and 5 months ago
Using the main water pipe is the 2nd safest way to ground any electrical path, 1st of course being driving a stick a couple feet into the ground and attaching to that. I am seeing the need for the ground wire become the norm. It may have to do with the new feature of having multiroom DVR which they are begging to role out, but i have not confirmed that as of yet. The real question is, how much of this do you want to do yourself. As the user “restorationcon” mentioned in his post, it is almost gauarteed that if you do the job yourself and provide them with a hookup, the job will look better. I recieve many calls to homes that want the cables to either disappear or simply be just be neat. If you have any AV questions, please ask 🙂 20/20 Audio Visual Inc, …we make it simple.
bennybushwick | 13 years and 6 months ago
Yes but is it safe to have that wire clamp on your main water pipe in the basement ?? That what i am worry about
namahs | 13 years and 6 months ago
Strange, my tenant said the same thing a couple of days ago. The Cablevision tech told her that he needed access to the basement and could not install their service until they do so. What I don’t understand is why now all of a sudden. They did not request this with my previous tenant or even when we had ours installed last year. I don’t know what gives. There is already an existing coaxial cable from a pole in my backyard.
Bklnite | 13 years and 6 months ago
I had a cablevision installation where they also insisted they had to run a grounding wire from the box outside the building to a water pipe in the basement. It should be a one-time deal, and the wire is small so they may be able to sneak it through an exising hole rather than drilling a new one. Ask to talk to the supervisor, they may be able to do as john suggests and connect to a grounding rod outside. The contractors who do the installations seem to look for excuses why they can’t do the job, abd when they can, do do the quickest sloppiest job they can get away with, so you need to stay on them and insist they do it right. No reason they can’t spend a few minutes more and make the runs straight, with right angle turns and secure the cable rather than leaving it dangling every which way.
restorationcontractor | 13 years and 6 months ago
With any cable or phone company if you want it done right, have it done yourself. On a recent project on a house that had been prewired for cable, Time warner would not allow the building to be fed from the pole to a second floor entrance location, and then internally through the building to the basement. They insisted it had to be run on the exterior. After speaking with the installers, then their supervisor and realizing this would get nowhere I had them continue the installation (as cable service is a necessity today). After they were gone we provided a junction box with an access cover at the second floor level, and ran 3/4″ emt conduit to the basement where the buildings prewired cable terminates. We removed the coax and ground from the exterior, rerouted it in the conduit, and filled the exterior holes. The reason we ran conduit is TWC is concerned about theft of service, if their wires are run inside the wall you could potentially have a splice hidden. With the conduit if there is ever any question on their part, they can pull new wire if they like. Additionally I believe their reason for not wanting their ground and splice connection at the second floor level is they have to use a ladder if they ever need to test or service the system-too bad, I can’t stand ugly, sloppy installations, which seem to be the norm all over the city. I guess TWC is truly democratic as they will do the same install on a 500,000 dollar house as a 5 million dollar house.
shahnandersen
in Television 13 years and 6 months ago
Tell them to drive a ground rod in the backyard.
chinch | 13 years and 6 months ago
We had the same issue with Optimum here in Crown Heights. After running cable from our roof over the front of our house to the basement to ground the system to our electric meter, he said that we could take it up with Optimum to find another way. It’s on my list of things to do.
CMPXCHG | 13 years and 6 months ago
The cablevision guy that wired our house told us something similar. The old cablebox was located at the front of the building and they were thinking about running the wire from the backyard, over the roof and to the front of the house. Inside the basement though, the cable line is located at the rear of the building (the house was prewired) so he ended up just removing the cablebox in the front, adding a new one at the rear of the building and then using an existing hole to connect the cablelines at the basement with the cable box at the rear of the building. I also noticed there’s a wire or something on one of the water lines that says something along the lines of “please contact the cable company before moving this line”. So I think they also need to ground the wire.