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  1. also,
    these days many doctors frankly overbook
    to maintain their bottom line.
    overbooking will automatically mean that patients
    are gonna wait longer.

    the doctor should give you the time to explain
    your reason for visiting, your concerns and
    give you a reasonable explaination of what the
    treatment plan is.
    studies have shown that doctors can be very
    short in their visits with patients, but as long
    as they establish a rapport, listen to the patient’s concerns and give a treatment plan
    they are perceived as better than the doctor who
    spends an entire hour without listening and without
    addressing the patient’s concerns.
    it also helps to be good at alleviating the patient’s problems.

  2. After many many years going to my general doctor, I am now forced to find another one. He’s retiring 🙁
    I loved him! He was patient, explained everything thoroughly and in common terms. He was truly an exceptional doctor.

  3. when I go to the doctor, and it is my turn, and I have a problem I don’t want him/her to run out and say got to keep on my schedule.
    If a real issue , I expect the full 5 minutes, not the usual 3 and a 1/2.

  4. i do NOT mind the wait in my dentist office in soho.

    THERE IS FREE WINE IN THE WAITING ROOM 🙂 and every single time i tell people this they do not believe me. grrrr
    which reminds me i need to schedule a cleaning and finish off a procedure i started 3 years ago that i never finished.

    *rob*

  5. Pete, my fridge delivery people gave an appointment time from 7am to 7pm! And it got delayed twice. Fortunately, Mrs C stays at home and didn’t have to take all that time off work. I really don’t know how single parents cope at times like that.

  6. As per business dictionary.com
    Professional:
    1. Person formally certified by a professional body of belonging to a specific profession by virtue of having completed a required course of studies and/or practice. And whose competence can usually be measured against an established set of standards.

    2. Person who has achieved an acclaimed level of proficiency in a calling or trade

    I guess then a really exceptional cable guy could be considered a professional. But I agree with you DIBS.

  7. but seriously,

    what happens many times in medical offices is that a single longer visit throws off the entire schedule.
    somebody comes in with a high level problem that requires
    calling a previous doctor or a diagnostic result,
    or even a procedure has to be performed.
    Most offices schedule according to expected time required,
    15 minutes for follow up
    45 minutes for initial visit
    1 hour for a certain procedure,
    but it’s such a variable thing that it’s hard to quantify
    exactly.
    many doctors have multiple rooms going at once to account for a lengthier patient visit in one room.

    ALOT of time is spent up front just getting the proper authorization and coverage checks done.
    These days, everyone is basically checked out by the front office as far as insurance coverage, every time they visit because so many changes can occur between visits and the doctor is left holding the bag.

    that being said,
    some doctors just move along at a slow pace and there is no explanation for the wait.
    like when I go to the dentist.
    no matter when I get there, it’s a half hour wait.

  8. “Cable companies and most trades are not considered “professionals””

    Agreed; I was just giving examples of other businesses that actually do make customers wait.

    “A lawyer typically would not do that to his client without apologizing profusely.”

    Same goes for a banker, love ’em or hate ’em (and I suspect it’s the latter for most people).

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