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  1. USB is the type of port but the hardware for a flash drive and an external hard drive is different, as is how they save information. If you attach them to the computer via a usb port, the computer sees it as a usb device and usually doesn’t give more detailed info than that.

  2. M4L;

    Good question. All things considered, I’d say sales. We’re only the channel, we didn’t cause the problem. In fact, the key engineer from Japan sent a nastygram to my office earlier today when we questioned why this problem wasn’t flagged during production. He knows that he is in the hot seat on this one, and we’re talking about millions and millions of dollars on the line.

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