Closing Bell: FIPS Goes Undercover
FIPS goes undercover for a four-part series to expose the Target in the Atlantic Center Mall (or also known as “The Seventh Level of Hell”). What is your experience with the store?
FIPS goes undercover for a four-part series to expose the Target in the Atlantic Center Mall (or also known as “The Seventh Level of Hell”). What is your experience with the store?
I worked retail (cashier and salesfloor) while in school; in NYC; and we were required to greet the customers and after the purchase say ‘Thank You, have a nice day’.
When I shop, it irks me when the employees don’t do the basic retail protocols. I’ve walked out of stores for discourteous service, leaving my selections on the counter.
Note to retail employees:
You’re in the service industry, earn my spending power.
If I don’t shop in the store, you won’t have a pay check.
No matter how crappy your job is put on a smile, be pleasant and address the customer.
How about cashiers saying “Hello”? Or acknowledging you exist whatsoever? Or am I revealing myself to be not from New York here, that I would expect something so outrageous?
And there is NO racial subtext here, as far as I am concerned.
who are the FIPS btw?
*rob*
DIBS – I have never had a good experience at Atlantic Mall. Still, I go there.. because it is walkable from my apartment. But I keep my expectations very low.
That place is a nightmare. If only for their own greed, they should stock their shelves. I don’t really need anyone to help me while shopping so they can just move the people yapping to stock or cashiers and solve their problem really easily.
‘Thank you’ should be re-instituted into the retail jargon.
Heck, it should be mandatory that the cashier say ‘thank you’ after I pay for my purchase.
DIBS, don’t go to Atlantic Mall, you will regret it for the rest of your life!!
no, that is NOT the subtext here. at all.
*rob*
It’s cheap, it’s a mess, the shelves are sporadically stocked, the staff ranges from oblivious to offended that you exist, but shopping for a duvet cover there is dumb.
I confess that I’ve never had a good experience shopping there, but since I’m mostly buying diapers for my kid to crap on, I can’t say I go there expecting a high end retail experience.
They could improve the place by firing some of their floor staff so they will not be in my way so much.
brooklynfamily….so this kind of bad service runs throughout Atlantic Mall?? that’s what I kinda thought. never been there myself and din’t feel like going for fear of it being a complete hell hole.