Closing Bell: FIPS Goes Undercover
FIPS goes undercover for a four-part series to expose the Target in the Atlantic Center Mall (or also known as “The Seventh Level of Hell”). What is your experience with the store?
FIPS goes undercover for a four-part series to expose the Target in the Atlantic Center Mall (or also known as “The Seventh Level of Hell”). What is your experience with the store?
Why are you all shopping at Target, anyway? I thought part of what most of us liked about Brooklyn was the low density, low-rise nature of our brownstone and Victorian neighborhoods. If we don’t support our local shopkeepers, it will all start to look like that block of Seventh Avenue between Union and Berkeley in Park Slope with the boarded-up storefronts and the damn Bank of America ATMs wasting space on the corner. No, I’m not rich, and yes, I’m as worried about my job and the economy as the next guy, but I’m willing to spend a few more bucks on pet food or diapers at the local bodega or grocery to keep another Duane Reade from moving in.
one more thing: this video is stupid.
oh, my favorite subject. this target sucks, and going first thing saturday morning doesn’t help. done that, and lo, still no diapers in my kid’s size, still a mess (though, yeah, not as bad). i will say, though, i’ve been the beneficiary of the mess on a few occasions — last available item missing its pricetag + cashier too lazy to look it up = $0.99!
about goldie’s “genuine anger/bitterness” analysis, suffice to say that there’s no difference in the world between two jerks who are bad at their jobs, even if we assume (based on…?) that one’s crap attitude is somehow justified and the other’s isn’t.
I shop here for dog food because it is $6 cheaper than at the Met Food around the corner. Swiffers are cheaper, too. If I can walk to the store, buy two items and it saves me $8 from what I would pay at the Met, it is worth the walk, especially in this economy.
As others have said, first thing in the morning is when this store isn’t a freak show.
I really think the worst thing is the used coffee cups that litter the shelves but that isn’t the stores fault entirely.
I have met the enemy and it is us.
After hearing negative comments, I have to say I was really pleasantly surprised the 3 times I have been here-once during the holidays. In terms of presentation, it was akin to every other Target I have been to around the country (I have shopped at Target since I could walk). For as high a volume store as it is (have hear it is highest in the chain) I expected a disaster. The check out line was long once, but the other times I walked right up to an empty register and found customer service about 4000% better than any Duane Reade I have visited in my 20+years in the city.
They have wonderful sheets, towels, curtains. Don’t buy a mirror. They are all in back and they are all broken. The escalator doesn’t work. Other than that, it’s fine!
If you dislike the place, vote with your feet – don’t shop there. If enough people stay away, Target will undoubtedly get the message. Still I wouldn’t get my hopes up – as I understand it, this location is among Target’s most successful.
I should clarify it wasn’t at Target.
I was a retail store district manager for a few years and it’s apparent that the corporate standards are clearly not being adhered to.
This is particularly important when the economy is struggling and consumers aren’t as willing to part with their hard earned money. They need to make the shopping experience a pleasurable one.
The local management should be fired and the employees should be retrained or let go. There are plenty of people who’d be happy to DILIGENTLY work there provided the management backs their efforts. If management doesn’t care then why would the floor staff?