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Racked’s in at Ikea. Have any readers stopped by yet?
Need a Hand?
Your Next Project Starts with Brownstoner Racked’s in at Ikea. Have any readers stopped by yet?
Need a Hand?
Your Next Project Starts with Brownstoner
12:41 again: I don’t think Customer service “is the absolute worst.” It does take TIME (but they have a numbering system, benches to wait on, and the food shop nearby), and they have tightened their guidelines since a few years ago, but I’ve seen worse MUCH WORSE. Like the designer clothing store in Soho that would give me $12 for a pricy Christmas present I returned 1 day after their deadline. “But it was purchased on December 7th.”–Last I looked Christmas STILL is 12/25.
“As opposed to getting your furniture how? Cutting down trees in Prospect Park and building it yourself?”
No, as opposed to buying at a local furniture store instead of a big box store that counts on people driving from as far as 90 miles away.
I have had my Ikea kitchen cabinets for less than 2 years, and although I agree that the hardware is all very good for the money, the doors, which were expensive, all have noticeable and unfixable dings in them. I am sure that I will have to replace them in the next few years. I am not particularly klutzy but I do cook in my kitchen and the occasional pot does run into a door. These doors will be going to a landfill in way less than 10 years.
“…shoppers drive over thirty miles to get to Ikea. Doesn’t sound like a very green business model to me.”
As opposed to getting your furniture how? Cutting down trees in Prospect Park and building it yourself?
Rememeber: think first, then type.
Ikea’s customer service is the absolute worst. Accept for right now, with the big opening of Ikea Red Hook, their customer service will be great for about half a year or less. Seriously. If you have anything to return, do it now, because they will take anything. Take a crap on the return desk and demand your money back.
Re IKEA and landfills.
1) Some IKEA stuff is of good quality (kitchens come to mind); office furniture too. Other things I wouldn’t purchase. Like many other chains that started at lower price points, there seems to be a gradual “upmarketing.” (I may be wrong).
2) 7 years ago I bought a bedroom set (headboard, armoire, dresser and night table from THOMASVILLE, when I was sick of mismatched bedroom furniture. BIG COAST. BIG MISTAKE. A number of wrong drawers were delivered, the tops of some of the pieces were scored and had worm holes, and there were other quality issues. Customer service sucked. Concerned about the quality from the start, I tried to return it BUT COULD NOT.
Flash forward seven years: the screws on a number of drawer pulls have stripped; the pull-out mechanisms have failed on 5 of 10 drawers on one of the dressers, and 1 drawer on the armoire has also failed. It’s embarrassing to look at this crappy furniture, but having spent all that money, I can’t justify replacing it yet.
At the same time I bought an Ikea office grade desk unit. I still love it.
AND if there had been a problem, they would have taken it back with a minimum of questions.
Stop talking rot, 12:17! IKEA kitchen cabinets are one of the best deals around (agree not necessarily same for other furniture,) and you’ll find plenty of people on this site who’ve used them. They’re well made, use top hardware and well-wearing. If you want to spend double elsewhere, go ahead.
And while they do off-gas like any other particleboard cabs, it’s hard to believe it does so for a year. Keep ’em open for a while.
Where are all the Red Hook retards (all ten of them) mourning the loss of their beloved contaminated brownfield?
Heather, Ikea has still yet to release the number of people they have employed from the Red Hook projects. And they do not offer health insurance to all the employees. Only full time employees, which most are not.