What do you wish you knew?

I would have appreciated the opportunity to buy the house for less and do a lot of the work myself. I found that the economies of scale (i.e. being able to save labor costs by hiring contractors when needed) were much higher than an individual homeowner could realize.

carmen.c.chan

in General Discussion 3 years and 2 months ago

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alexwithak | 3 years and 3 months ago

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We’re now covered as is our neighbor with the same setup as ours, so that does not sound accurate.

greenworks | 3 years and 3 months ago

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“Covered” and “claim paid out when needed” are two different things. Just because they take your money doesn’t mean they’ll pay your claim when you actually need them. Take a look at years of discussion on this forum on this topic and on other review sites. You’ll find a person here or there who actually got a claim paid out, but most say they were denied on various fine print provisions.

JohnHancock | 3 years and 3 months ago

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Cate, I’d love to learn more about that, I wonder about the reasoning, how about if you disconnect the downspout?

alexwithak | 3 years and 3 months ago

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Well that’s certainly information we gave them and I’ve seen lots of posts from folks who successfully had claims paid on row houses, which as noted mostly have combined sewers. I suppose it’s worth triple checking. Skepticism of insurance companies is warranted.

Lurker | 3 years and 3 months ago

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I”m on the phone with AWR now confirming, but this is on the site: The Water Service Line Protection Program is available at $4.49 per month. The Sewer Service Line Protection Program is available at $8.47 per month.

Q. Are sewer lines that are connected to storm drains covered under the program?
A. The Sewer Service Line Protection Program covers repairs to sewer lines that are connected to storm drains. However, repairs to the rain water pipes, including storm drains, risers, leaders, gutters and catch basins, are not covered.

Granted as said above they may balk at paying as is their reputation, but at least formally homes that have rain water pipes connected and have the SSWLP are considered covered.

colonialrevival | 3 years and 3 months ago

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AWR has an incredibly long list of pre-existing conditions that are reason for cancellation, including backpitch, age, jupiter and saturn not quite aligned, and “i don’t want to”. be careful with them — very slimy.

andriywww1990 | 3 years and 3 months ago

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Colonial, are you serious, age? The reason we get this is because the pipes are old.

cate | 3 years and 3 months ago

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    bool(true)
    ["rank_math_onpage_advanced"]=>
    bool(true)
    ["rank_math_onpage_snippet"]=>
    bool(true)
    ["rank_math_onpage_social"]=>
    bool(true)
    ["rank_math_admin_bar"]=>
    bool(true)
    ["rank_math_analytics"]=>
    bool(true)
    ["rank_math_content_ai"]=>
    bool(true)
    ["srm_manage_redirects"]=>
    bool(true)
    ["SPF Manage Analytics"]=>
    bool(false)
    ["administrator"]=>
    bool(true)
    ["editor"]=>
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The fine print used to specify that if the roof gutter drainpipe is connected to the house sewer line, it is not covered. So maybe they’ve changed the policy. Re disconnecting the drainpipe, it’s not advisable. Everyone I know who’s done it has problems with water pooling in their backyard and seeping into the cellar, even if they have a drain in their backyard. (Connecting to their sewer line, of course.)

colonialrevival | 3 years and 3 months ago

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    ["user_pass"]=>
    string(63) "$wp$2y$10$Hpn.MvIYV2j2Kft6cDVr4.jKbMsc0PGBNtt82m4HCHW65doZ2BIOW"
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    ["user_email"]=>
    string(25) "bergdoll.joseph@gmail.com"
    ["user_url"]=>
    string(0) ""
    ["user_registered"]=>
    string(19) "2024-03-27 02:33:20"
    ["user_activation_key"]=>
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I’m not kidding — the list of possible claim denial scenarios is an entire page in the contract! It’s probably great for business…! They cancelled me 4 months ago, called me a month later as a “courtesy”, and now I’m receiving direct mail marketing from them suggesting that I may be at risk because my sewer isn’t covered. Sigh…

BKALLDAY | 3 years and 3 months ago

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    ["user_email"]=>
    string(20) "bkayallday@yahoo.com"
    ["user_url"]=>
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    ["user_registered"]=>
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These contracts are junk. The companies hold all the cards and will come up with any number of ways to not service the contracts. Even if you read the fine print, there is invisible ink you don’t see that still gives them the power to alter cancel or minimize their services. It is best to just set aside several thousand as well as (if purchasing) have the sewer lines checked thoroughly.