Experience getting Verizon Fios in a brownstone?

We own a brownstone in Bed-Stuy and currently have DSL internet with Verizon. We’ve been trying to upgrade to Fios ever since we heard it was coming to the block from Verizon employees working on the street. It has been a fiasco – they miss appointments, or show up and say the phone lines in the backyard aren’t ready for Fios. Now our new tenants in our 3rd floor apartment (we live on the bottom floors and have backyard access) have made an appointment for Fios technicians to come out. I don’t really understand what’s involved with Fios and it’s impossible to deal with the people at Verizon. Do they need to drill holes in the wall and install a cable (like for cable TV)? We don’t really want holes drilled in the house, nor do we want unsightly cables everywhere. Also, we still have a landline – does Fios change anything with that, or does the landline just continue to use the traditional phone line? Any descriptions/advice from people who have had Fios installed in a brownstone would be very welcome! Thanks!

brokelyn

in General Discussion 6 years and 8 months ago

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JPDA | 6 years and 8 months ago

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I just upgraded from 100mbit to gigabit, and they were no longer able to use my pre-wired coax to bring service into my townhouse. They had to run the fiber optic cable into the house for the higher speeds.

Arkady | 6 years and 8 months ago

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They have to change the feed from the street to the back yards first – which means someone on the block has to allow them to run the conduit. The cables from that box are then run to the houses – & it’s fiber, so, no, they can’t use existing copper.

RobertGMarvin

in General Discussion 6 years and 8 months ago

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When we had FiOS installed they used the existing TV cables from our previous DirectTV, so no new holes there. They did have to run a new cable from the box they mounted on my outside wall to the WiFi modem, so one new hole for that. FiOs changes the landline from the old copper wires to fiber optics. No apparent functional change, other than the absence of static. FWIW I’m paying <$100/month less than I previously paid for DirectTV and separate internet (NO cable has ever been available in most of my neighborhood).

eman134 | 6 years and 8 months ago

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you need to have fiber installed in the backyard…not old copper lines