Brownstone Insurance Agency

Asking for a friend: We renewed our homeowners’ policy with the Brownstone Agency. our agency for the past 45 years. We recently (June) sent in our renewal checks and they have not been cashed. We have e-mailed and called the company but have received no response. Do you know what might be going on. Is the agency being sold? Is the agency being audited? Before I call the State I’d like to see if there is a reasonable explanation.

Arkady

in General Discussion 4 years and 11 months ago

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JohnHancock | 4 years and 11 months ago

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Possible but people from the office besides my agent also responded and were working. They were always on top of my case when I had questions

Arkady | 4 years and 11 months ago

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Thanks. I don’t know the details but could it be that my friend’s agent went under whereas yours didn’t?

JohnHancock | 4 years and 11 months ago

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I renewed with them in early summer as well without problems. Call your agent I guess.
My agent then was working remote but always returned my calls