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Misdelivered mail? Undelivered packages? Terrible long lines? Tell us about your experiences and help us replace Times Plaza with a real post office! So goes the language on the Boerum Hill Association‘s website about the Times Plaza Post Office on 3rd and Atlantic. The group is conducting a survey about the post office (which also serves parts of the North Slope) because, as the Brooklyn Eagle reported, they feel The facility was outgrown decades ago, but because USPS only rents the space, they cannot make the changes necessary to run it efficiently. Continued neighborhood growth, plus Atlantic Yards, will only make the situation worse. Gowanus Lounge has posted complaints about the post office on several occasions, and we’ve witnessed the crapola service at the facility firsthand more than once (including a memorable occasion last year when the surly staff made someone cry). Residents of the 11217 Zip code can vent here.
Replace Times Plaza — With a ‘Real’ Post Office [Brooklyn Eagle] GMAP
BHA Wants Times Plaza Post Office Replaced [GL]


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  1. At the Wall Street post office in Manhattan, I was in and out in five minutes, and the staff was courteous. Of course, Yet post offices and subways in the outer boroughs are neglected, mismanaged and under-staffed. WTF.

  2. 11:12 is right. The Manhattan PO’s are vastly better than Brooklyn PO’s. It’s night and day. In Soho, the PO is clean, staffed with decent people, there are brand new automated machines, every type available. Soho has a large box with large slot for packages, so you can do the shipping label and mail packages yourself; you don’t have to stand in line. Contrast that with the Brooklyn PO’s where the lines are absurdly long, at least 25 people deep at every time of day. In Brooklyn PO’s, according to signs posted, for “security” reasons you can’t insert in their mail slot that is thicker than a few inches or weighs more than 13 ounces.

    To the US Post Office, Manhattan and Brooklyn are two completely different cities. The US Post Office has been ignoring and writing off Brooklyn, not updated or improved anything, and is blatantly more suspicous and paranoid about the residents of Brooklyn.

    Some would call it racism. But when the US Government does it, it’s “security”. I don’t know why various neighborhood groups are not all over this and totally calling out the US Post Office for their completely biased and uneven service they provide across NYC.

  3. I work at Rock center and I use the post office there. It is so organized that who ever is managing that one should teach the others how to run. Oh yeah….there is not a Korean in site and everyone is efficient and friendly.

  4. The mail delivery service in NYC in general is terrible. This is the post office responsible for getting mail to me. So far my gripes:

    — I would say I am lucky to get 2/3 of my magazine subscriptions.

    — If I sign for a package and leve the slip in my mailbox saying to leave the package inside I usually never recieve the package.

    — Sometimes I will not recieve a package which should have arrived in a few days and recieve no notice about it. I call the post office two weeks later and find out it is sitting in a back room there.

    Terrible, terrible service.

  5. We just moved to NYC and this has been the only negative experience we’ve had. We had one package that was (according the the terrible tracking tool on the USPS website) in Brooklyn for days before they tried to deliver it… and then the website told us that it had been attempted to be delivered although I work from home all day and no one ever rang the bell or left a notice.

    After similar experiences with a couple of packages, I no longer trust them to deliver packages.

  6. the boerum hill p.o. is faaaaaaar better than the clinton hill post office on fulton which has to be one of the more soul skewering letter mailing experiences out there.
    by contrast, the p.o. in soho, and the one in the west village on 10th st. (think it’s 10th st.) is super fast, efficient, people mind their manners, etc. wonder why in those neighborhoods the service is better?

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