Neighbor has raw sewage in basement, it's seeping into ours.

Our next door neighbor is not well. Yesterday, I found our trap overflowing with water. It turned out the neighbor has left his bathtub running. When I went over to check, he could only say one phrase. I was able to get him to let me in to shut the tub off and went down to his basement to check the water level. What I found was an absolute nightmare. Raw sewage 3-4 inches high, sitting stagnant. Looked like it had been there for months. Not only was there raw sewage but he also has a massive fly infestation. The flies are now coming into our basement and they won’t stop. I don’t know what to do. The neighbor who is also the owner is not well and has no concern to repair the issue. His inability to manage the building and his own life is directly affecting ours. I have two small children, tenants of my own, and a home that we work tirelessly to keep in order. I’ve called 311, but there’s nothing they can do but file a complaint. I’m at a complete loss. His house’s foundation must be cracked, our looks to be as well, because how else could water get from his home to ours. It’s been an on-going nightmare with him since we moved in. I’ve done so much to be a good neighbor, but now I need help and don’t know what to do or who to turn too. Does any one have advice on how to manage this terrible situation? Is there a city department that can help?

whalien

in General Discussion 3 years and 10 months ago

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cate | 3 years and 10 months ago

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That’s wonderful news. Does the neighbor have any family? He probably needs ongoing care, supervision and human companionship, such as moving in with family or family moving in with him. (Or friend or Adult Protective Services, etc.)

Guest User | 3 years and 10 months ago

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string(6) "195579"

i’m hoping this reconnected old friend lives nearby and can create a check-in routine to help your neighbor going forward.

Guest User | 3 years and 10 months ago

string(1) "3"
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i’m hoping this reconnected old friend lives nearby and can create a check-in routine to help your neighbor going forward.

Guest User | 3 years and 10 months ago

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Glad to hear it!

whalien | 3 years and 10 months ago

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Thank you again for all your advice. My neighbor reconnected with an old friend he grew up with you realized how dire his situation is. The friend hired a cesspool company to remove the sewage, a junk removal company to clear the mess, and has a plumber taking care of all the issues with the sewer line and hot water. A true miracle seems to have occurred. I always think, “there’s gotta be a catch.” Maybe the neighbor signed his deed over or something like that. But….for now, this issue is being resolved as I type.

cate | 3 years and 10 months ago

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He might also have dementia. Also it’s possible to have temporary dementia from dehydration or a symptomless urinary tract infection. Elderly people in this situation may also be at risk of starvation.

cate | 3 years and 10 months ago

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If he could utter only one phrase he may have had a stroke. This is a case for Adult Protective Services, not the DOB. Please call them asap. (It would also be great if he has relatives you can call and Adult Protective Services may also be able to locate them.)

workisfun | 3 years and 10 months ago

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Do you know of any relatives he has that you could contact?

emmajwilliams | 3 years and 10 months ago

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If the city does get him to clean up the squalor but the flies persist, they can live in the pipes and come through a drain. There are helpful solutions online for various things to pour down to eradicate drain flies if they look a bit different than a house fly. Good luck.

whalien | 3 years and 10 months ago

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He has no homeowners insurance. He’s destitute, not managing his home, his life, or his health. He’s a lost soul and it’s heartbreaking. Hoping the city will join the this battle for the communities well being.

hkapstein | 3 years and 10 months ago

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With the situation documented, you could now look into pursuing his insurance company, if he has insurance, and they may have the pull to get the problem fixed, or get someone else involved. It might be a good time to discuss options with a lawyer. That said, you don’t necessarily want to throw this guy under the bus, but at the same time the situation needs to be addressed.

whalien | 3 years and 10 months ago

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Thanks all for the advice. The situation has escalated significantly. Last night at 2am the neighbor caught his home on fire as a result of falling asleep and having incense lit. He most likely lit the incense to hide the smell of the sewage. The DEP came out yesterday and clearly noted the sewage issue and said they were referring this to the Health Department. Fire department showed up at 2am to put out the fire and noted that everything was clear and left. An ambulance came to make sure no one was harmed then left. Mobile Crisis Unit showed up yesterday but he wasn’t home. Today they will return and most likely he will refuse any help. And on and on we go. This is truly insane.

shahnandersen

in General Discussion 3 years and 10 months ago

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Water can easily get from a flooded cellar into an adjacent building. It can go through the floors or through a party wall, so among all the things you have to be concerned about, a cracked foundation wall in probably not one of them. Have you checked with the neighbor on the other side of the problem property. Is their cellar also having a problem?

Lurker | 3 years and 10 months ago

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If the person is living in squalor and is a potential danger to themselves (and possibly you), you may be able to have the city intervene. https://www1.nyc.gov/site/doh/health/health-topics/crisis-emergency-services-mobile-crisis-teams.page

resident2 | 3 years and 10 months ago

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Call your local Community Board, depending on where you are, some are very pro active to actually helping their communities. Getting the correct City services to help your neighbor etc.
Call the DEP directly, 311 should have referred you if it is a sewage problem.
If your neighbor is elderly the Department of the Aged should help, although I think they only come if a City or State agency has asked for their help.
Call your local NYC councilor, ask them to get the required social services to help.
Have you asked your neighbor if they have any family that you /they could call?