DEP Insurance for Sewer or Water Line

I had a recent experience with my aunts house in Queens and wanted to see if anyone else could shed some light on their experience. I clearly had a broken water main and even received a 3 day notice from the DEP. Lucky for my aunt she purchased the DEP/American Water Insurance the year prior and we thought thankfully had nothing to worrry about. after a week of back and forth we continued to be denied by Liberty Water & Sewer with no real reason – first they said it was third party damage, then they said we were too new to the program and finally stopped returning our calls. After speaking with many people we have come to realize that this is very common and many people are being denied for no good reason every day
I went on to research Liberty and found some interesting information (below). How is it that DEP would partner with a company like this? I now understand that this is the only company who does the work for the insurance company, how is it that this can happen knowing their previous history? One of my neighbors explained to me that the more denials Liberty m akes the more money they make- not sure of the details but need to find some justice and make sure this does not happen to others!!

NEW YORK — A Brooklyn, N.Y., plumber and his son were sentenced Jan. 28 to prison for stealing millions of dollars from the city’s Metropolitan Transit Authority.

Alex Figliolia Sr., 61, and his son, Alex Figliolia Jr., 31, pleaded guilty in September 2004 (October 2004, pg. 1). Alex Figliolia Contracting Corp. and its principals, Figliolia Sr.; his wife, Janet Figliolia, 54; and Figliolia Jr. were named in a 116-count indictment in December 2003.

Figliolia Sr. was sentenced to a term to last from one year, nine months up to five years, nine months in prison, and his son was sentenced to a term to last from two years, nine months up to eight years, six months in prison. Janet Figliolia was sentenced to five years’ probation.

The family made $6 million in restitution by selling their business property in Brooklyn and turning over $750,000 in Janet Figliolia’s jewelry.

The indictment charged that the defendants were engaged in a criminal enterprise for the purpose of stealing millions of dollars from the MTA through a variety of schemes, including inflating invoices for materials, violating prevailing wage requirements, money laundering, falsifying and forging business records filed with the MTA and evading taxes, said Manhattan District Attorney Robert M. Morgenthau.

The indictment charged that the defendants stole $1,156,679.41 in a prevailing wage scheme and $806,000 in inflated materials charges; they were charged with money laundering more than $9 million.

Also indicted were MTA’s former director of facility operations, Howard Weissman; its former facilities manager, Ronald Allan; and MTA building manager, Gary Weissbard. The MTA employees have pleaded guilty to charges of participating in the scheme. They await sentencing.

From 1994 through 2002, Figliolia Plumbing obtained a series of nine consecutive contracts to provide as-needed maintenance-and-repair services for plumbing operations at a number of MTA locations. The company also acted as a subcontractor on other projects.

The indictment charged that Figliolia Plumbing stole the more than $1.15 million by falsely claiming to pay prevailing wages when it paid far less and pocketed the difference. An examination of books and records, seized during execution of a search warrant at the business, showed that Figliolia paid most of its workers less than $20 per hour, and in some cases as little as $8 per hour, but billed the MTA for the prevailing wage of more than $65 per hour.

The indictments charged that the firm inflated the costs of its materials to Pentagon-like proportions. According to the indictment, the firm charged the MTA $135.04 for a 14-in. brass tee and charged $337.86 for a 212-by-412-in. brass nipple.

The Figliolias were charged with money laundering by issuing $5.4 million in corporate checks classified as business expenses to various contractors and retailers. The checks included more than $1 million in corporate checks issued to jewelry retailers and an antique furniture retailer and more than $3.6 million in corporate checks issued to more than 57 contractors who performed work on the Figliolia home in New Jersey. They spent nearly $250,000 for the kitchen in that house.

They were accused of issuing more than $4 million in checks to themselves, all in amounts of less than $10,000 to avoid generating currency transaction reports required by federal law at banks. Tied in with this charge were charges of tax evasion.

someone please help me understand how NYC is stealing from innocent people like me and my Aunt?

Guest User | 7 years and 1 month ago

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SoSlope | 7 years and 1 month ago

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Here is the link for complaints about an insurance company: https://myportal.dfs.ny.gov/web/guest-applications/consumer-complaint?hn=1&forward=new

cate | 7 years and 1 month ago

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Thanks SoSlope!

SoSlope | 7 years and 1 month ago

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I am also interested. I am paying for this insurance, but the number of complaints (and no compliments) is disturbing. Has anyone tried contacting the New York Department of Financial Services (who regulates insurers)? Cate, if you write on this, you should consider that angle.

cate | 7 years and 1 month ago

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Please let us know how it works out. Waltbeaver, could you message me at cate at brownstoner dot com when you have a minute? I’d love to know more. Thank you!

Guest User | 7 years and 1 month ago

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Sloperfarm- The connection is that they are the same person. the Figliolia “son” in the article is the owner of Liberty.
In response to others- I have complained over and over and seems like they are sticking by their contractor without any real reason as to why. The DEP is confused by the situation as well as I was issued a 3 day notice. For now I had to hire another contractor to complete work and will let me attorney handle the rest. Something is no Kosher here and I am going to get to the bottom of this after finding out how many others have similar experience

stickerhappy | 7 years and 1 month ago

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I asked about tree root coverage since we have a big sidewalk tree out front and was told it was covered.

slopefarm | 7 years and 1 month ago

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So glad I am not paying for this “coverage.” When the flyers first circulated, I asked whether, for example, damage to the pipes from tree roots would be within the scope of coverage and they simply would not tell me. A red flag in my mind when a carrier cannot be candid about the scope of coverage. So we are “self insured” for this risk.

cate | 7 years and 1 month ago

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Slopefarm, the firms appear to share principals. Also Liberty is supposedly misrepresenting itself as BBB accredited. Check this: https://www.bbb.org/new-york-city/business-reviews/water-works-contractors/liberty-water-sewer-llc-in-brooklyn-ny-113788

Arkady | 7 years and 1 month ago

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I hope you do what resident2 suggests & let us know what happens.

resident2 | 7 years and 1 month ago

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To answer your original question; go back to American Water & request a different plumber, file a complaint about the first if you need to, but you can get an inspection of the problem from a second plumber.
I recently made a claim on the water main insurance for a house in Nassau County ( a bit easier, more plumbers) the first said it only needed to be patched; I am no fool, it needed replacing and it was cracked inside the foundation wall and just outside under the front porch. (As well as close to the street, we saw once the hole was dug to replace the whole water main by the second plumber)
The second plumber was a complete contrast from the first. The job got done quickly & efficiently.
So go back to American Water/Insurance company contact and file a complaint.

slopefarm | 7 years and 1 month ago

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What’s the connection between Figliolia and Liberty?

The “insurance” contract leaves a lot of wiggle room to disclaim coverage. That is one reason I did not take it.