Pella Windows
I received a quote recently from Bayridge Windows, for both Marvin and Pella windows. The quotes were virtually the same, (maybe off by 100 dollars or so). The Pella windows were from the Architect Series. Does this sound right? I thought Pella was less costly than Marvin.
I received a quote recently from Bayridge Windows, for both Marvin and Pella windows. The quotes were virtually the same, (maybe off by 100 dollars or so). The Pella windows were from the Architect Series. Does this sound right? I thought Pella was less costly than Marvin.
i’m glad to hear that people are finally talking out about how bad pella windows are. why would anyone buy their crap! I service many types of windows, but when i get a call for Pella service I turn it down immediately.
I’ve been trying to get PELLA to come out for an estimate for over 4 months now. You can contact them online or you can directly call your local store (who will insist that they have to got thru their “main office”). You will NEVER HEAR FROM ANYONE! THEY ARE TRULY, INCREDIBLY IDIOTIC! HOW DO THEY STAY IN BUSINESS? As a doctor, I’d be sued for malpractice over & over if I did business this way. WHAT A RACKET PELLA HAS GOING!
I will ditto the negative Pella sentiments. All Brand did Pella for me and it is proving to be the worst experience to date. The windows are flimsy and loose, and the installation could have been better if I hired crack addicted day workers to do it.
I would strongly suggest any window other than Pella. My first hand experience with their customerr service for rotting wood has been the most frustrating experience I ever had with a manufacturer. Even worse than some automobile companies whom I had thought were the worst.
Service after the sale is non-existent and I defy anyone to get a response from them, this applies all the way to the top.
JR
We built a new home in ’93. The contractor installed Pella Pro series. Nothing special, but never saw a salesman, never had a walk through by the salesman and what id worst is the service…here in South Texas, (San Antonio area)
you seem to be at their convenience. They don’t care, Pella Corp. don’t care…go buy another product. Screw ’em!!
I just installed 15 Pella replacement windows and none of them close properly. One of there techs came out and said I installed them correctly. He said the sashes should be as tight as they are so you get a proper seal. I have installed a few different types of windows and have never had problems like with the Pella. The sashes do not line up when they are closed. Some windows there is a quarter of an inch difference and you have to force the sashes to line up. When they do and you can finally turn the locks, the sashes bow. The tech said that is not a problem… I have been fighting with them to get me properly fitting windows with no luck. They just suck.
Pella sucks totally. We have have a modern house with 52 Pella windows Architect series. In the last 12 years they have been ruting away. The water keeps coming in from the seal and the wooden frame rats away. We have replaced 5 so far and I just found out another one is falling apart.
This total horrable design in terms for quality. I would not recommend Pella Windows to anyone.
g
I have a house full of Pella casement ProLines – nothing but troubles. First, the seal can only adjust to +/- 1/8 inch in flatness variation. Over time the seals are no longer effective and we have lady bugs come in by the hundreds. Second, the outer lip seal on the window doesn’t seal and allows bugs to nest between the frame and the window. Third, the windows need to be painted around the wood frame between the seals. Pella added intermediate tabs to try to grab the windows in the middle to help the bow, but little improvement. Their solution to the nesting bugs was to rub peppermint oil? At least I smelled nice for a bit! I just had a kid toss a snowball thru my fixed pane garage window – get ready it was $665 for replacement glass and $650 to come to the house and install the 2 windows. I’m going to try and remove the frames and replace with single pane. I would not do Pella Pro Lines – they are not good.
The window store on 18 ave is not Pella. Its a independent contractor just like Bay Ridge. Pella has two showrooms, both in Nassau County. Elmont and Hicksville. Elmont would be the closest to Brooklyn. You can call them for estimates at 516 616-6533.