Pella Windows
I received a quote recently from Bayridge Windows, for both Marvin and Pella windows. The quotes were virtually the same, (maybe off by 100 dollars or so). The Pella windows were from the Architect Series. Does this sound right? I thought Pella was less costly than Marvin.
I received a quote recently from Bayridge Windows, for both Marvin and Pella windows. The quotes were virtually the same, (maybe off by 100 dollars or so). The Pella windows were from the Architect Series. Does this sound right? I thought Pella was less costly than Marvin.
Installing Pella Designer Series sliders in my home has been the worst experience of my life From their quality control in their factory to the incompetence of their installers I would NEVER recommend Pella windows to anyone!
Massachusetts
Installing Pella Designer Series sliders in my home has been the worst experience of my life From their quality control in their factory to the incompetence of their installers I would NEVER recommend Pella windows to anyone!
Massachusetts
I just built a new high end house and installed the designer series pella’s with the removable blinds between the glass. Service has been back 3 times!They try to fix them but they are frustrated!! THey don’t close without a putty knife to pry them . If you dont they will not latch. They have replaced all the springs and are coming back with more heavier springs. It helps you open them,, but now its hard to close them. Also any wind over 10 miles an hr. will cause all the windows to creak horribly . You’d think they are coming in.!! They say to spray all the jams with silicone!!. No fix them. or tear them out!!!
THey are the worst windows I have ever encountered and they are 3 months old. Oh yeah almost forgot. You can see bare wood in the middle of the frames on the outside! and the corners of the window leak air in when they are sealed up. How’s that for some of the most expensive windows i could find!!
Just saw a house in upstate NY full of awesome windows (vinyl clad over steel frame) manufactured by Schuco, in Germany.
WOW!!!!! Nothing I have seen in Pella or Anderson line comes close…windows warmer than walls!!!
Future buyers of any Pella Windows–Don’t!!! I just left working for them after being hired a year ago to fix some of their paint problems in the Shenandoah plant. (This is where the custom windows a made) They don’t want to fix any problems with there products, they just want to say they do. I have been a paint engineer over 30 years and the quality of coating leaving the Shenandoah plant is the worst I have ever seen. I wish the best of luck for the poor sucker who buys this product.
Please provide me with any advice on the Pella Designer Series windows. I really wanted to get these casement windows for a new house we are building in January 2007; however, once I read all the negative feedback I was wondering if I would be better off installing another type of window. Do any other windows offer the blinds in between the glass panes? I really wanted the blinds feature for ease of cleaning because we plan to have this house well into our old age.
I’ve worked for Pella since 1977, both inside and in sales. I’ve made many trips to the factory and spoken with engineers and designers as well as management.
Though I did leave for a competitor a couple of years ago (unpleasant experience) I’ve returned to the company that makes the best product of it’s kind in the industry.
Pride of the people on the manufacturing line is Obvious. Attention to detail is evident in, not only design, and in engineering.
However, management seems to take the attitude that if it works in Iowa, it’ll work everywhere. This is an attitude that is slowly changing, and it’s one that all major window manufacturers seem to have.
Some of the posts I’ve read could be explained by installation, proper sealing upon installation, or proper service by an experienced technician.
Some of them are just plain old problems.
As for the disgruntled employee, All industries have them, and , like I stated I’ve been around Pella for a few years and the product on the market today is far better than their ancestors, and exceeds that of almost all competitive products available. I’ll put the products I represent against any other, any time!
As for wood exterior windows and doors. Why? Why would anybody use them in the modern times we live in unless you want to keep sandpaper, paint and paint brushes in your hands constantly. They may cost a few pennies less initially but down the road, “fuhgeddaboudit”.
Service is a problem with such a diverse product offering and high performance product, on top of a high end clientelle who demands good service. They deserve it, and we want to meet their expectations.
I am currently and soon to no longer be a sales rep for a Pella distributor. Each area of the country has its own independent distributor, aside from Lowes. I can say this much- The windows have too many working parts and that just means trouble down the road. Recently, the windows were re-designed (all series) and man, everything is f’d up. To top it off, service from every distributor, especially the one I work for is atrocious. Most of these corporations treat their employees and customers like crap. Ive been in the construction business for some years, so here are my recommendations for a wood window – Colby and Jeld-wen. Prices are reasonable and the product is very good. Marvin oofers a nice product, but a little pricey and tough to get serviced (in my experience). Pella sucks.
I just moved into a house with double hung Pella windows that were installed less than 2 years ago by an authorized installer. These are the wooden retrofit types for installation into existing openings.
I think they are TERRIBLE. The installation itself was questionable – there are draughts coming in from around their perimiters, some of the frames were installed badly off the vertical and the replacement of the trim was just shoddy.
Apart from the installation problems the plastic jamb/side seal/guide between the parts that open and the window frame allows draughts through. Also the crappy plastic seal at the bottom of many of the windows has started to curl up or fall off, preventing them from closing properly and leading to more draughts…
I don’t know what alternative to recommend but I certainly would avoid Pella…