Pella Windows
I received a quote recently from Bayridge Windows, for both Marvin and Pella windows. The quotes were virtually the same, (maybe off by 100 dollars or so). The Pella windows were from the Architect Series. Does this sound right? I thought Pella was less costly than Marvin.
I received a quote recently from Bayridge Windows, for both Marvin and Pella windows. The quotes were virtually the same, (maybe off by 100 dollars or so). The Pella windows were from the Architect Series. Does this sound right? I thought Pella was less costly than Marvin.
To the gentleman who posted on 12/29/06 regarding his Pella Designer Series windows creaking whenever there is a wind over 10 miles per hour. Did you ever get this resolved and if so how. I just moved into a brand new house with these windows and have the same exact issue with the windows making a popping type noise when it get windy outside and it is driving us crazy. Does anyone know of a fix for this issue??? Thanks.
Lucy 312-832-6115
I’m sorry, but this was the only site I could get for jduchess@tampabay,rr.com!Do you still have the vacation rental in Florida? If you do, could you please contact me with info?
Pella Windows have been a nightmare for us. Our sons room had black mold on the wood on the inside ledge of the window. We started looking into the problem and realized that all of the windows on the backside of our home have serious wood rot. The window design allows moisture to seep between two metal pieces at the base of the window. We have calked yearly, but we did not realize moisture was seeping in because of the poorly designed windows. Pella does not stand behind their product. They call our windows “vintage” and they are not any longer under warranty. I remember a time when a window would last longer than 10 years.
If anyone needs advice on purchasing windows, my advice would be “Anything but Pella.”
I am trying to repair a piece of glass in my Pella casement window. I have been contacted by numerous folks offering to give me prices on replacement windows. I don’t need to replace all my windows at this time. Just one window with the glass broken. The house was built in 1977…the windows are single pane with removable screen and storm inserts. Despite the age, these windows are, in fact the whole house is, pretty darn tight.
Has anyone had to remove the glass? The local glass guy says he has to use an x-acto knife and cut the inside trim away, pull out the glass, replace it and then put the trim back in? He says the trim suffers in the process!!! It doesn’t sound quite right to me and I’m hesitant to experiment.
I replaced windows last April with Designer Series double hung, triple pane with alabaster shade inbetween the glass. The entire installation process was a nightmare, factory mistakes, installation messes etc. The icing on the cake is I am left with windows in my living room with top sash shades that do not appear to match the bottom sash shades, due to (so Pellas says) the porch surrounding my home. It is horrible and ugly and Pella has walked away from this ridiculous looking installation. Surely I cannot be the only person with a porch who might have purchases these windows. I invite anyone to email me at jduchess@tampabay.rr.com with there stories. Class action suit? DO NOT BUY THESE WINDOWS!!!!!!!!!!!!!!!!!!!
I replaced windows last April with Designer Series double hung, triple pane with alabaster shade inbetween the glass. The entire installation process was a nightmare, factory mistakes, installation messes etc. The icing on the cake is I am left with windows in my living room with top sash shades that do not appear to match the bottom sash shades, due to (so Pellas says) the porch surrounding my home. It is horrible and ugly and Pella has walked away from this ridiculous looking installation. Surely I cannot be the only person with a porch who might have purchases these windows. I invite anyone to email me at jduchess@tampabay.rr.com with there stories. Class action suit? DO NOT BUY THESE WINDOWS!!!!!!!!!!!!!!!!!!!
What a shame!! I was a leading sales rep for Pella, but I made a big mistake. I actually cared about the customer after the sale and their satisfaction was my primary concern. The distributer in Bellevue, Wa and in Iowa had other ideas. Because of shoddy quality and indifference to proper installation this distributor lost most of it’s workforce.
Good riddance as I found my pot of gold in another industry.
Clint C
I actually work for pella windows and doors in pella Iowa. As a factory worker and just happen to come across this page. I just so happen to work for the designer door area of the plant. As far as the quality control goes I would say that your way off. The quality measures and the training put into the workers is a deep process. I dont sit through monthly meetings for my health. If you receive a product that you dont like they will build you another and have an actual quality inspector watch it be built to your custom needs. Maybe you have an exception to your story. But theirs always one bad apple on a tree. Call pella iowa direct and get ahold of someone there. I’m pretty sure your problems with be solved with ease… Also I just installed all new pella windows and a designer series door in my home and it was a breeze. I suppose I have the experience though. Hope it works out for ya. Helpful tip.. theres an instruction guide/packet on how to install everything for all the “do it yourselfers” on the back of the pella logo sticker located on the fixed part of the door (non-moving). trust me.. I know cause I put them there. 😉
i’m thoroughly disgusted with my local Pella office, as well as the corporate office; my installation has been a nightmare, the quality of the windows is not A+ (as one might expect when paying >$11k for windows. i’ve tried talking to Pella representatives (useless), i’ve tried involving the Better Business Bureau, the State Attorney General’s Office on Consumer Protection and an attorney in an attempt to resolve the issues that are aformentioned, including Pella’s attempt to collect the remaining about through a collection agency. they want their money, that’s for sure, but they don’t give two squats about customer satisfaction…if anyone is interested in the damage they did to my house, or hear more about my horror story, please email me at tresgatos69 at yahoo. it’s long enough to be a book.