NYC Rapid Repair Replacement Furnace - please relate experiences

I did not know that Rapid Repair was replacing furnaces flooded by Hurricane Sandy for free. I spent $1500 replacing the parts on my top of the line steam gas furnace which was under water for 12 hours and it seems to work fine now but I am worried about corrosion on the inside eventually making it inoperable or worse – unsafe. I am wondering if anyone has had a new furnace installed by Rapid Repair or knows of someone who has and what quality furnace they are installing. While the program is laudable I don’t want them pulling out a furnace I paid several thousand dollars for and now even more to get it working only to replace it with a piece of junk.

streaker

in Plumbers and Plumbing 12 years and 8 months ago

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rh | 12 years and 8 months ago

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I don’t have any first hand experience with Rapid Repairs because I just went ahead and paid through the nose for a new boiler and water heater. But a couple of observations…The company my husband works for is sending guys out to help with RR in Brooklyn. They are a heavy construction firm and although they use licensed plumbers and electricians, they don’t necessarily know about residential. The RR guys who came to look at my house in Rockaway didn’t seem too sure about code. Perhaps they were brought in from another state, but it didn’t give me much confindence. That being said, if it were me, I’d still feel safer just replacing the whole dang thing.

Master Plvmber | 12 years and 8 months ago

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If you go to Penncoboilers.com they have a link on their homepage leading to this: http://www.ahrinet.org/hurricane+sandy+aftermath_+ahri+provides+tips+for+flood+damaged+heating_+cooling+equipment.aspx

streaker | 12 years and 8 months ago

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Well, my brother bought the Pennco new last year and he said it cost him an arm and leg with installation. It’s 150,0000 BTU. We were satisfied with it but I certainly don’t want an unsafe situation in the house where my elderly mother lives. Have been getting lot’s of different opinions on that score from different plumbers. Thanks

Master Plvmber | 12 years and 8 months ago

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There’s nothing cheaper than Pennco boilers anyway, so whatever Rapid Repair gives you will be at least as good.

streaker | 12 years and 8 months ago

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It’s a Pennco. Changed all the electronic parts – automatic water feeder, transformer, Gas valve, and the thermocouple . Only we did not change the low water feeder and the damper. I have no insurance and the house was totaled so I’m looking at a huge restoration bill and need to save money where I can.

hooky | 12 years and 8 months ago

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I have paid for a new combi system, but my neighbor did the free Rapid Repair- I think she’s happy with it, but it is a standard boiler. Will your insurance cover the replacement cost of your expensive unit? It really should.

Master Plvmber | 12 years and 8 months ago

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You should never have fixed the steam boiler after it was submerged. What brand is it?