I am getting some great quotes from ABT Electronics that beat AJ Madison and PC Richard. Only it’s in Chicago and I feel afraid buying from somewhere not local. Anyone has experience with them?


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  1. Just for closure for someone who is reading this in the archives:
    I did go ahead and get all my appliances from Abt. They were great and the whole thing went off without an issue. The frig door had an issue and they responded to my concerns, and were willing to replace it or call the company, however, I eventually got Kitchenaid to fix it for me. Same with the stove. But, Abt were among the mst pleasant to deal with and gave me among the best deals (primarily because of no sales tax). The appliances all came in good condition. I contacted eba and J&R who are not authorized dealers for Electrolux, so that could jeopardize the warranty. Drimmer’s was pushy and rude. They made me give them proof of the other’s prices before they would meet them and then were disgruntled when I did not go with them. AJ MAdison had the highest prices.
    So Abt works and I feel much more confident about them and would recommend them.

  2. I’ve purchased from Abt in the past (note, it isn’t ABT, but Abt, which is the family’s name). I have even (once) made returns to them on something I changed my mind about. I would not hesitate to buy from them at all. Phone reps are very helpful, give honest advice, have great prices and handled shipping to NY without hassle. Also, no sales tax is charged when sent to NY. Just a satisfied customer.

  3. I bought from Drimmers. Their price was good but service was horrible. They are part of a buying service and have no control over delivery times so there was a one month delay for several of the appliances which caused complications with the contractors. They also do not back up the quality. If something arrives broken (I had this problem with the microwave) they do not replace but require you go to the manufacturer who sends out a repairman.

    to boot they caused major damage when completing the delivery that they refused to correct/reimburse.

    I would stay away from Drimmers.

  4. also, ABT send out real authorized techs during the one year free warranty that you have with them. i would have breathed easier if i’d known the stuff was coming from somewhere closer rather than all the way from chicago. like eman said, what do you do if its damaged. wait 7 days for the replacement? altho the local store may take that long or longer, it’s the psychological fact of the distance that played a major role for me.

  5. eman1234, you made me change my mind. i had actually placed my order and then cancelled it. altho’ i have this to say about abt: they really have great customer service. i have spoken to them at least thrice today and they are really courteous, no pressure, helpful. and gave me no hassle about cancelling my order.
    i may just go with drimmers having bought from them earlier and try to get them to lower their price. they are a known quantity for us. or j&r which came in lowest.

  6. For cheap dimmers, try one of the Chinatown electrical supply stores and don’t be afraid to haggle. Bring your lowest online quote and use it as “proof.”

  7. I just spend $30,000 at Drimmers and got a free wine refrigerator!!! WHOooOoOoO!!!!!

  8. by local..do you really want to return an appliance to chicago if it is damaged when you uncrate it?…and do you want to spend hours on the phone with tech support instead of having a flesh and blood technician show up?