Business Hours
Services
- In-Home Consultation
- HVAC Installation
- Ductless Service
- HVAC Repair
About
We constantly encourage our customers to take advantage of the latest ductless technology – more efficient, comfortable and safer for the environment products. Our company has been running (and improving!) since 1994. We are very proud that our growth and success are entirely attributed to customer referrals for our exceptional quality of service. Our Goals & Philosophy We believe that strong business is always based on happy customers. We constantly master our skills, while providing ductless mini split systems sales, service, installations to achieve positive experience with each and every job. Our thinking is that the only way our company will continue to gain respect and a well-known name is by providing a unique comfort and quality. From a simple phone call question, to a complex ductless mini split system installation, and management projects, we’ll be there to help you every step of the way! You can expect us to: Deal with every Customer ethically and honestly Provide the highest quality products and services that our Customers can depend on to look and function exactly as promised Always be environmentally conscious, commit to a role of environmental leadership in all facets of our business Use the best, most efficient methods available Realize a fair and reasonable profit at a reasonable cost We specialize in ductless mini split systems sales, service, installations, concealed mini split systems, low wall mount ductless units and more innovative choices. We are fully insured and licensed, and our technicians are true professionals when it comes to ductless technology.
Testimonials
Installed tri-zone Mitsubishi system. Excellent customer service, very professional! Sales representative gave us great information about the product and we are very satisfied with his suggestions. Great job! The technicians’ skills are exceptional. Very satisfied with their neatness and they are also very respectful people. The startup technician’ explanation was great and very clear. Is been a pleasure working with Richair, excellent service. We would highly recommend Richair to all my friends.
Luis And Maria C., Elmhurst, NYI was able to get an online appointment for an estimate in the early fall. The estimator was punctual and knowledgeable. We went room by room and he carefully inspected existing electrical availability. He gave a reasonable estimate for a two Mitsubishi compressors and 6 indoor wall units, and we signed an agreement that day (did not do a hard sell, was just happy with the estimate and other reviews for this company). I was called by the installation supervisor the next day and scheduled installation over 4 days over the next two weeks (2 days for half of the house and 2 days for the other). The installation team was clean, followed the prearranged plan. They left a clean space when they were done with a professional looking installation. A few days after everything was installed, the installation supervisor came back to activate the system. My wife was present for this and said he spent a few hours checking every unit carefully for drainage and function. She was impressed by how systematic there were.
Ketan P., Brooklyn, NYRichair installed a mini-split ductless AC system in my living room. They were professional, polite, and punctual. Their representative came to my home and explained all of my options for a ductless mini split system air conditioner & heat pump system. I thought I would need a much bigger and more expensive system. He said no. He was telling me what was best for me as opposed to what other reps were doing—selling me what was best for them. Installers came and they also worked out schedule with my electrician (much appreciated). Few days later, they came back to start up system and make sure it all worked well. I could not be happier, they did a great job. I was very impressed with the professionalism, politeness, experience, and knowledge of the rep, the installers, and the technician that came to start the system. He even later sent me the rebate forms and how to fill them in so that I could get a $400 rebate from Con Edison. By the way, this company is also authorized to install certain ductless mini split system air conditioner & heat pump systems that qualify for this rebate. Warning: Not all companies are authorized by Con Edison but may still tell you they are, check out Con Edison’s website. The installers came and took the time to explain how they will position and install the unit and why. They even measured the distance of the outside unit on the corners to ensure it was perfectly straight and secure. Before they left, they cleaned up and put everything back in order. The next business day, they sent a the technician to start the system up. He explained everything to me, including setting the time on the remote to explaining the unit's features and how to clean the filters. Every person I encountered with from this company was knowledgeable, polite, professional, and experienced. I would without hesitation recommend this company to others. I would definitely use this company again for any HVAC related issues.
Richard B., Flushing, NYRichair installed two split ductless AC units on one floor during townhouse renovation a few years back. We called 2 other HVAC contractors prior to Richair. When we described the project on the phone, we were told that it would cost $10,000-12,000 to do the project and options were not raised... When we called Richair and spoke to Fred, he said there were different options we could consider. He came to our house and said that we could get by with 2 ductless AC units, as long as we were willing to keep the door open to a small room in the center of the apartment. He also offered us as a $1000 discount on a Sanyo compressor paired with Panasonic blower units. He said Panasonic had taken over Sanyo and would eventually change the labeling on future compressors. The installers were competent, professional and clean. The system works very well and is more than adequate to cool the apartment.
Mayda Podell, Astoria, NYRichair Comfort installed a mini split heater air conditioner in a room with inadequate heat. Fantastic company - knowledgeable, communicative, prompt, honest, competitive! I can't say enough good things about my experience with them. After being told by many hvac people that there was no good solution to heating a problem room, I learned about mini-splits and then researched installers. Picked this company because of good reviews on Angie's list (the reviews were for their long island, NY location but they are also in NJ.) The salesman Gregg, was so nice, came the day I called, agreed to install it very quickly (around Christmas), gave me a very clear estimate, told me about substantial rebates from PSEG (because of the energy efficiency of the unit) and helped fill out the paper work and most importantly worked with the very difficult building inspection office in my town. He oversaw that the work was done properly. Other HVAC contractors I saw were misinformed about the product and how it could be installed, gave me higher estimates and were just typically and generally vague about a number of things.
Nadia T., Ridgewood, NJThey did very good job installing my new ductless mini split system air conditioner & heat pump. From the beginning to the end everyone was attentive to details, and customer oriented (a rare thing these days). I hoped they could install the new system faster, but they delayed the job, said the permit was not ready. I am not sure was it the permit issue, or their schedule was completely full. Nonetheless, the quality is great, I could even say superior. In addition they included 10 years warranty. Great value for spent dollar!
Ed V., Brooklyn, NY- (800) 590-1557
- https://richaircomfort.com
-
- In-Home Consultation
- HVAC Installation
- Ductless Service
- HVAC Repair
- Maspeth, NY
What can we do for you?
Send us an email to get a quote, schedule an appointment or learn more.