I hope my experience can help someone. I ordered a Kraftmaid kitchen from Home Depot and boy do I rue the day. In every way, this has been a disaster. The kitchen was shipped in 10 separate shipments, in a totally unexplained process. Supposedly there would be 1 shipment from a shipping company, but cabinets were shipped once (41 boxes) and then in unauthorized, no-signature required “drive-by” deliveries by FEDEX over the course of a month — stuff left outside in rain, piled up with my garbage, stacked on my stoop, scattered around my front yard while I was at work- in Fort Greene Brooklyn!!. My contractor installed cabinets (boxes) which looked OK and then the doors came. Glazed mullion windows and molded doors which I fished out of the trash which came with dings, dents, glaze applied and shipped before dry, with stringing, globs, dents, bubbles, drips, dings. Drawers had hunks of wood missing, panel doors with molding had mitered joints — not a one cut with a perfect 45 degree angle, all gaping open. The molding had hairline splits. I received several doors with different colors than the one ordered. The design was a wonder to behold. The measurer had provided measurements of the walls and floors but not of the ceiling. Cabinets covered highhats and cabinet doors couldn’t open because of a soffit blocking the door. Enter into the mix, a Kafka-esque torture experience at the Hamilton Avenue Home Depot, which is a good test of how you might react if kidnapped and tortured by terrorists – “customer care” people at Home Depot and Kraftmaid, all of whom flatly refused to take back the kitchen because the boxes had been “installed”. I am in total Xena, Warrior princess mode and managed to eake a little money out of Home Depot with Kraftmaid offering to fix the problem — supposedly will be done 3 1\/2 months after the first delivery received. It has been a nightmare – I am trying to decide if I want to go to court. Anyway, I hope my experience can help someone. Stay away from Home Depot! Stay away from Kraftmaid! The Housing Boom has been too good to them!<\/p>\n","protected":false},"excerpt":{"rendered":"
I hope my experience can help someone. I ordered a Kraftmaid kitchen from Home Depot and boy do I rue the day. In every way, this has been a disaster. The kitchen was shipped in 10 separate shipments, in a totally unexplained process. Supposedly there would be 1 shipment from a shipping company, but cabinets…<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"schneps_byline":"","schneps_post_style":"","schneps_post_source":"","schneps_syndicated_read_more":"","schneps_post_source_sitename":"","schneps_syndicated_thumb_html":"","schneps_syndicated_thumb_src":"","schneps_post_source_shortname":"","schneps_post_source_url":"","schneps_post_source_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[9],"tags":[],"districts":[],"class_list":["post-5947","post","type-post","status-publish","format-standard","hentry","category-kitchen_bath"],"acf":[],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/brownstoner.com\/forum-archive\/2006\/07\/home-depot-kraf\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"Home Depot \/Kraftmaid Horror Story","url":"http:\/\/www.brownstoner.com\/forum-archive\/2006\/07\/home-depot-kraf\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/www.brownstoner.com\/forum-archive\/2006\/07\/home-depot-kraf\/"},"thumbnailUrl":"","image":{"@type":"ImageObject","url":""},"articleSection":"Kitchen & Bath","author":[{"@type":"Person","name":"anon"}],"creator":["anon"],"publisher":{"@type":"Organization","name":"Forum Archive","logo":""},"keywords":[],"dateCreated":"2006-07-13T19:20:08Z","datePublished":"2006-07-13T19:20:08Z","dateModified":"2008-07-28T16:27:10Z"},"rendered":"