Hello!

I need to replace two cracked windows. Should be a fairly straightforward job. I had read good recommendations for Window We Are here, but I have now left two messages over the past week for Carlos (whomever answered the phone told me both times he was the person with which I needed to speak) and he has never called me back. Not a good sign. Any other recommendations? Thank you!


Comments

  1. I am looking for similar post in this forum. I also have a cracked window in my kitchen. During winter All the cold air seeps in. I am looking for a licensed window repairer. The comments for the post by members of the forum is a real help.

  2. I have had bad luck with windows we are as well. I went to a place called
    LWP
    Lucky Window Products
    they made new screens and glass
    inserts for my metal doors.

    They were very professional and have
    been around for a long time. They also
    had an award from Angies list for
    customer satisfaction.

    (718) 492-7774
    5401 3RD Ave
    Brooklyn, NY 11220

  3. Hello smc26,
    This is Carlos from Windows We Are. I want to apologize that I didn’t contact you for an appointment, I always try to call all my customers to help them with any kind of window problems or at least leave a message. However, I’m human and can make mistakes just like everybody else. Please call or email me if you still need this repair to be done, and I will solve the problem promptly.
    Thank you,
    Carlos
    carlos@windowsweare.com
    718-836-8083

  4. I’ve had very good luck with a company called Window Fix. 718 854 3475. Had panes replaced, fixed a bad installation done by another company, caulked and sealed exterior of brownstone windows. I was very satisfied with the work. Prices were fair. They saved me money by replacing panes rather than trying to sell me a new window.

    Professional, answer phone calls, called me from the road on the day of appointment to give me heads up on arrival time.