Bad Lawn Sprinkler Experience
On a recommendation from a landscaper, I hired Fazio Traina Lawn Sprinklers to install sprinklers and lighting for my back yard garden. They came promptly and did the work neatly. After they left, I discovered that there was a problem with the lighting timer. I called the office and spoke with a woman there who…
On a recommendation from a landscaper, I hired Fazio Traina Lawn Sprinklers to install sprinklers and lighting for my back yard garden. They came promptly and did the work neatly. After they left, I discovered that there was a problem with the lighting timer. I called the office and spoke with a woman there who seemed very nice. Unfortunately, I ended up calling her many times with a request that the crew return to make the repair, but with no reuslt. Finally she told me that she had “no power” to dispatch anybody to do my repair, that I would have to speak with “Frank”, but would not give me his direct number. She insisted that she had repeatedly given him my message, but he never returned my call. I had paid in full for the job upon completion, so I had nothing to hold back. My advice to anyone considering this company for lawn sprinkling or garden lighting is to look elsewhere, as this company is not reliable and does not respond to any call once the bill has been paid. In short: Don’t use Fazio Traina Lawn Sprinklers.
I have to second what John said. As I write this I am waiting for the company to come and repair work they did a few days ago. The work itself was completed quickly and cleanly. But this is the second time someone from their company set the system to go off multiple times a day resulting in a flooded yard and consequently, a flooded basement. They are pleasant enough on the phone but not worth the hassle.