Replacing Windows/Brownstone
Trying to decide between Windows We Are and Bay Ridge Windows. WWA has been flakey to deal with so far. Any advice would be great!
Trying to decide between Windows We Are and Bay Ridge Windows. WWA has been flakey to deal with so far. Any advice would be great!
I used BRW to replace several windows in my house – they gave me a decent price, but the service was lackluster. The owner, Bill, and the staff had an attitude when I pointed out defects with their installation.
In fact, they tried to blame me for their failures and then demanded additional $ to correct the problems they created.
If I had to do it all over again, I most certainly would have used a different company
Stay away!
I recommend Windows We Are. After speaking and having visits/quotes from a number of local window outfits, WWA came out on top: customer service, product pricing and availability. I was very happy with installation as well. I bought 5 new windows from them and am definitely going back when the others need replacing.
WWA provided the windows for my renovation. Did a great job.
Punctual and done right the first time.
In other words. I did not have problems with BRW and would recommend them.
I bought a few windows from Bay Ridge Windows. I installed them myself so cannot make representation here. They are Ok. The only problem: they forget to call you when windows arrive. Otherwise no problems.
Windows We Are tend to seem flaky over the phone, but I think that is because they just aren’t office folks.
I had WWA install 31 windows in my building. They showed up when they said they would. busted hump to get it done in the 2 days they committed to, and they did a top notch job.
Do they respond to emails? No, not really. Are they a bit flaky on the phone? Sure. Do you have to call them a few times to confirm? Probably (they always had the dates and everything on their end, they would just forget to call me).
31 windows over 2 days and an additional few hours for custom fitted screens.
I recommend them completely. Not the best office types but one helluva window outfit. The final product is top notch.