About a month ago I got a quote from a well-known plumbing company to replace a leaking waste pipe and install all the plumbing needed for a washing machine. Quote was about $1,800. High, but OK.

Today they arrive and tell me the quote does not include plumbing for the supply line. WHAT!? And that will be an additional $850.

Mind you, the water lines are right there. We are talking about a few inches of copper pipe.

From the very beginning, we said “install washing machine, replace leaking waste pipe.” They also said “install washing machine.” We did not say “install washing machine, but oh by the way make sure it has no water and is not usable.”

WTF? How much should a washing machine cost to install? This is freaking ridiculous. I could buy a used Honda for $3,000.


Comments

  1. mopar, glad it worked out. If in fact they looked at the job, then no way should they up the price. Especially a simple job like that!

    btw when I bought my house before I started the reno I paid my GC $800 to pour a concrete pad and hook up a new washer and dryer to the old plumbing, and some plumbing adjustments were needed. Didn’t file that either.

  2. I’ve been royally overcharged once by Alladin, assumed it was because of emergency call.

    mopar, that’s ridiculous! Should be 1/4 that price, if that. Next time get a handyman. And don’t bother filing.

  3. Just spoke to the owner, Eric. He was extremely nice, and they are going to finish the job for the original estimate. Whew. I am so relieved. I just had to post this right away so we can both relax.

  4. I now have the original written work order. It says run water for washing machine, replace leaking waste pipe, $1795. The claim of the office manager is that the list of materials did not include copper pipe, so therefore she did not realize the job included hooking up the water, even though the work order stated so, and so she did not include labor or materials for it. She claims connecting to the supply pipes (inches away) will take five hours. Seems to me this is not my problem. The price seems outlandish. Now they’ve done part of the job but not hooked up the water, and I haven’t paid them anything yet.

  5. Denton you’re correct I shouldn’t group them all. $850.00 add on is just plain sad especially when the parts are no more than 50 bucks and there’s already an Alladin guy on the job site. It’s not like the plumber has to refile the job.

    Mopar be careful retrofitting new with old will cause
    breakage down the line especially if the plumber is not working gingerly. Good luck to you.

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