Warning re: Palone Heating and A/C
their work was fraught with issues: unprimed steel on the roof, no vibration damper, insufficient waterproofing, a blocked vent causing carbon monoxide leakage, and much more. Had I not hired an outsider to inspect the work, none of this would have been discovered. For the finale, they had to chop into our new walls (it…
their work was fraught with issues: unprimed steel on the roof, no vibration damper, insufficient waterproofing, a blocked vent causing carbon monoxide leakage, and much more. Had I not hired an outsider to inspect the work, none of this would have been discovered. For the finale, they had to chop into our new walls (it could have been checked when the walls were open to fix the system. Now they refuse to pay for the repair of the walls as promised. DCA complaint is underway. Save yourself a massive headache by going elsewhere.
Palone Bros. rebuttle to “Jen’s” complaints:
On 1-18 of 2006 we were contracted by owner to install a 5 ton roof top package heating/cooling system on her parlor and 2nd floor. Upon completion of installation we were again contracted by owner on 5-17 of 2006 to install a 2 ton split heating/cooling system on the garden apartment which we complied with. There were numerous issues with her contractor’s men reguarding disconnecting and crushing duct in ceiling of 2nd floor feeding 1st floor registers. This project was extensively delayed duct to owner and contractors miscommunications. These oversites resulted in the contract closing walls without Palone Bros. knowledge to inspect and repair any damaged risers during construction period. All steel utilized by Palone Bros. meets or exceeds local codes and has a double prime coating of paint. The routing of Class B breeching was by owners “(HIRED OUTSIDE)” not Palone Bros. All this being said, in a effort by Palone to accommadate (Jen) and after numerous trips replacing crushed duct. We credited owner $2,500.00 off of her balance to pay contractor for repairing of wall which was above and beyond our scope of work.