Windsor Terrace Reno
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February 1, 2008
Unfinished projects whine
A lot of work has happened in the house over the past few months. The team of tireless workers has made that happen so I don't want to sound ungrateful but sometimes its very frustrating when smaller projects drag on.
I've been very lucky that most of the really frustrating projects have been pretty unimportant in the scheme of things. That doesn't make it much less irritating.
Here is a sneak peek at two projects that take two steps forward and one step back on a regular basis.
The first is the built in unit in the little room that sits between my living and dining rooms. I'm told its a "music room", useful for the Victorians but who knows if that is true. Since its too small to put it to any specific purpose, we decided to make it a bit of a pass through library. I wanted to make use of the leaded glass doors that were elsewhere in the house (and couldn't be used in their old spot)

As part of the bid for the contractor, I drew this out sketch so the contractor could see exactly what I had in mind.

Ok, so maybe its not the worlds most beautiful drawing but I think the general look is pretty clear. I made notes in the margins about how it was to be constructed as well as providing photos of other cabinets that looked similar.
I had discussed exactly what I wanted with the contractor multiple times after the drawing was given to make sure it was on track. I was told it was being custom made at the woodworker and would be installed toward the end of the job. We'll, "it" was installed

I'm not sure what drawing they were looking at but it was not what I had specified and it was definitely not custom made. Not entirely apparent from this photo but this is a bunch of crappy stock cabinetry screwed together. I was not a happy camper.
I seriously considered having them remove the whole thing and scrap the project because after seeing this, I was so frustrated and I didn't want to deal with it. But then I remembered they had removed some of the inlay detail floors under this to repair the missing pieces in the living room. Arrghh.
In the interest of maintaing good relations and my own sanity, I focused on the two main issues: the cabinet doors were tiny (to give you a sense of scale, they were about as wide as a shoebox) . I wanted 4 doors, not 8! I also pointed out that there was a lot of molding that needed to get added to make this look finished. I let go the other issues of it not being made of quality wood; the lower part not having the inset style as specified, it having a toe kick area despite specifiying a furniture like base, it not being custom fit for the space; it not going all the way to the ceiling; as well as a few other problems. He agreed to make the change and it looked a lot better.

But it still wasn't right. For one, they had broken our glass doors while installing them. Did they think I was not going to notice that? Secondly, the doors and drawers didn't work properly. And lastly the molding was added but in a weird way - like the crown was not sitting at the edge but rather it was pushed back a few inches. And there were other issues too (I won't bother boring you with those).
This built-in continues to be a source of annoyance. Every time something gets fixed, something else is either broken or done improperly. I have nightmares about this monstrosity. Hopefully it will get done "well enough" and I'll replace it with what I really want some years down the road when my memories of this renovation has faded.
The other nagging project is our closet systems. This has nothing to do with the contractor. My annoyance is aimed directly at the Container Store. Dear Container Store: You lured me in with your pretty advertisements and promises of an organized wardrobe in easy to follow steps. You cruel vixen, you evil temptress, I trusted you and you have left me unfashionably bereft.

We selected the Container Store's elfa closet system because it was a) easy to get b) could be configured to make the best use of the space c) cheaper than similar alternatives d) looked pretty cute in the store and e) promised it was easy to install.

My closet all ready to receive its due.
We went to the Container Store during their 30% off sale with measurements in hand. The salespeople were very helpful and designed our closets for us. They even delivered right to our door! It seemed pretty straightforward. We left with the plans and waited for the parts to get there.
When the boxes did arrive our hopes for a straight forward assembly vanished! There were so many parts without much in the way of labeling. We had ordered systems for all of the clothing closets in the house so it took us a lot of carrying these heavy things all over the house to get them to the right room.
The main rails that the system hangs on got installed but other things were going on so I decided I'd take a crack at putting it together myself. Just unpacking the boxes took forever b/c every part is wrapped within an inch of its life. And then to be extra annoying, every single piece (and there were many) had one of these sku # stickers on them. Is this really necessary? Its time consuming enough to put this together, peeling each of these off one by one only adds to the frustration level.

The shelves have a locking mechanism to keep them in place. It took me about 20 minutes to figure out how to press down in the right place and the right amount of brute force (while precariously balanced on a ladder) before I picked up the technique. So far, so good.
The drawers were a lot less cooperative. I spent at least an hour unpacking, unpeeling, setting up on the rails followed by trying to lock them into place, hearing the telltale "clicking into place" sound only to have the drawers fall to the ground if I put some minor pressure on them. I kept reading the directions, trying again and I'd still get a heap of drawers at my feet. Arrgggghhhh!

In walks contractor who tells me he tried to install this all earlier and the drawers don't lock into place properly. File that under things I would have liked to know before. :)
Anyone else have these drawers and like to share with me the secret to getting these things not to fall out into a heap of metal and wood veneer?
Contractor's solution is to put a screw in the sides of the drawer rail to hold in place. Seems like a good idea. Of course, its not done yet and so my closet sits idlely mocking me while I continue to fish my clothing out of cardboard boxes.
Ok, end of bitch session. Im hoping both of these projects will be done by next week and I'll be able to share the happy outcome. Anyone want to take the under/over?
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Comments
Well, as my husband says, "build with one hand, destroy with other"........ we have certainly found that to be true with our projects. Hang in there and stick to your guns, you are doing a great job.
Posted by: guest at February 1, 2008 4:32 PM
Mrs. Limestone--
I feel your pain! In my experience, the last 10% of the job is the hardest--everything is about spit and polish and looking FINISHED. It's like the topcoat on what you hope is the perfect manicure.
Your story about the library cabinet reminded me of when we did some built-ins a few years back--my project was similar. We had drawings(not AIA material, but one got the idea), but the final execution was totally wrong. It was clear that that my otherwise pretty good and licensed contractor barely looked at the plans. (Kind of like not asking for directions for certain hominid species.)
This happened to me AGAIN and I realized that I needed to review the plans in person with the contractor and look at any rough construction if I didn't want to be disappointed by the end result.
I come from the perspective that if it's written down (or drawn), it's golden. But nooo!!!! This was a real lesson for me.
Your house continues to look incredible. Soldier on, Mrs. Limestone.
Posted by: tinarina at February 1, 2008 9:28 PM
Mrs. Limestone,
I can also feel your pain and am so sorry about the cabinet. I love your original drawing of the cabinet and can easily imagine how it should look. Your drawing could not have been any clearer and I do not think you give yourself enough artistic credit.
Anyway, try not to be too upset and look at how everything else turned out - absolutely fabulous is an understatement. When you get a chance to catch your breath and recover financially from the renovation, then you can decide if you want to start from scratch with the cabinet, of course saving those beautiful glass doors.
I have to admit I'm a bit envious (well, actually a lot-lol) and dream of copying everything you've done but am very happy for you and Mr. Limestone that you will soon be able to enjoy your beautiful home and take pride in all your hard work.
Please continue to post about all of the finishing touches such as furnishings and decorating.
Good luck.
Valerie
Posted by: guest at February 2, 2008 6:07 PM
I think maybe your contractor was drunk when he looked at your drawing (OR he lost your original drawing and thought he could recall by memory and we all know how that turned out). What will they do to fix the broken glass?
Do you have a projected finish date? I'm sure you are more than eager to finish everything, but I have to admit I'm kind of sad that it's almost complete because your blog has been the absolute best one on here I've ever read, not only for the exquisite taste you have in everything you've done, but your sense of humor along the way. You are so gracious to share your home with the world and you definitely have much more grace than most when answering and responding to the occasional rude or intrusive questions and comments. Luckily it's hard to criticize such amazing work so pat yourself on the back Mrs. Limestone!
If I knew Oprah I'd tell her to have you on her show.
Posted by: guest at February 2, 2008 8:42 PM
Yes, Elfa can be tricky stuff. I've installed it in our utility room and bathroom cabinet, and both times I had to go back to the store for various bits and pieces. They were, however, very nice about accepting returns.
Posted by: guest at February 4, 2008 3:33 PM
Mrs. Limestone,
I love the look of built-ins but you also have beautiful floors and the pattern of the border is broken giving a visual disturbance. Next time think about floating the built-in at the top of the baseboard so the floor pattern continues unbroken. A light underneath makes a nice accent too.
EZDAISY
Posted by: guest at February 4, 2008 4:32 PM
I always get in trouble with contractors when I assume they understand what I just told them. Always ask them to repeat back to you what was just said. Otherwise it turns into that scene from Spinal Tap when they specified the Stonehenge set designs on the back of a napkin kind of ordeal. Keep up the posts, they are always a good read.
Posted by: guest at February 4, 2008 9:04 PM
Ooh, nice idea about foating the built-in above the baseboard. I'm-a going to remember that myself.
I have so many final details not finished yet a full year later. Sympathies! Everybody does it, don't fret.
Container Store is one of those stores that look fancier and nicer than its products really end up being. I ordered some Christmas storage boxes recently at $30 each and they all arrived broken. The plastic lids shattered. Cheapy junk. And once I scrutinize other closet and storage things in their stores it doesn't look so great.
Ikea might have been a better option for the closet. Their instructions can be crazy sometimes but at least things are labeled.
Posted by: guest at February 4, 2008 9:26 PM
Ive had the Ikea closets in another home and they are really solidly built but take up a lot precious space with the frame. Plus they dont work that well in non linear spaces.
I know the floor pattern is getting cut off but it doesn't bother me. If I really wanted to go all out, I could have the patterned moved to the front of the built in but that would be a lot hassle and it would have permantly locked me into keeping the built in no matter how my tastes change later on. Plus the idea of having to fish for dustbunnies under there doesn't fill me with joy.
Floating built ins don't have the look I was going for. But neither does this I suppose. So I screwed either way :)
Posted by: Mrs. Limestone at February 5, 2008 8:15 AM
I purchased Elfa systems for 2 large closets. The hardest part was getting the main rails into the walls because there were at least 3 different materials residing behind the walls, requiring different types of fasteners. After that, the rest was relatively easy. You might try going back to the Container store for an install demo. They were very helpful in showing me how to put together the various pieces and allowing me to try it myself in the store before attempting at home. My closets came out great.
I totally agree about the annoyance of the packing materials and bar code stickers.
Posted by: Freckles at February 5, 2008 12:19 PM
Would you be so kind to let me know the color & brand of paint you used for the living area/library walls and moldings. Thank you. You are doing a wonderful job, and I look forward to more reports! The built in looks great!!
Posted by: guest at February 5, 2008 11:00 PM
Freckles - Did you have the elfa pull out drawers? Everything else was easy enough to piece together but the drawers don't seem to be secure without adding screws. How did you get them to work?
Guest - The color is Silver Fox by Benjamin Moore.
Posted by: Mrs. Limestone at February 6, 2008 8:40 AM
I do have the drawers. I just followed the directions (after practicing at the Container Store first). I haven't had any problems with them--I definitely didn't need additional screws.
Posted by: Freckles at February 6, 2008 11:00 AM
Perhaps they changed their design or perhaps Im doing something wrong. All I know is that after they "lock" into place on both sides, they still come out if you apply a bit of leveraged pressure to them while extended. Definitely not secure enough for me. The extra screw does the trick nicely and it doesn't change the functionality of the closets at all so its not that big of a deal.
Posted by: Mrs. Limestone at February 6, 2008 1:30 PM
I too had a bad experience with Elfa and the Containers Store. Lots of parts were missing. The wood pieces color does not match. The intructions are inadequate. I had all your same issues. The system sucks and at home looks cumbersome. On top of that, the delivery guy was extremely rude. It's not cheap either. I don't recommend them.
Posted by: guest at February 8, 2008 10:55 AM
Seems to me that if they didn't build what I'd specified in a drawing, I'd make them rip it out.
But I do agree with other posters, the built-in doesn't look good here, and wouldn't even if built as specified, given the floor border.
Seems to me you'd have something much nicer, and not block off the floor border on one side, if you just purchased (or had built, if you must, that way you could us the leaded glass doors) a freestanding unit that just sat in the space, leaving some small amount of space on each side. This unit looks strange to me where it meets the room trim, both at the baseboard and at the top picture rail. If you saw the corners of the room, and the trim on the side walls, next to a free-standing piece, it would look much better. (I know, I love built-ins too, but only where they really work in the room.)
If the freestanding piece was on even very short legs, you'd see the floor beneath it some, which woudln't be such a jarring cutoff of the border, and the room would seem bigger (due to seeing slightly more floor). Even if the base of the freestanding piece was flush with the floor in front, by not blocking off the corners, you'd have a much nicer looking room and furniture piece.
Posted by: guest at February 8, 2008 2:27 PM
Guest1055 - We didn't have as bad of an experience with Elfa as you but I can see how it can be frustrating. Im hoping its worth the aggravation in the end.
Guest227 - You're entitled to your opinion of course. What you're describing isn't really my thing. I definitely didn't want a huge piece of floating furniture. The idea was to use this middle "useless" room as a tiny library. Books and photos in the built in and a chair on the opposite side. As I say, Im not really happy with the final product but Im hoping that once I fill it with my personal treasures and "style" it a bit more, the things that bother me won't be as bothersome. We'll see on that front.
As for ripping it out - I'd agree with you if I were reading this blog and not living through an extensive reno. As anyone who has been in my shoes knows, there are some things you have to settle on for a number of reasons. That doesn't make it any more pleasant but its the reality.
Posted by: Mrs. Limestone at February 8, 2008 6:57 PM
Thanks 2:27 for restoring sanity. Just as I was feeling Mrs L was being too anal (had to have the floor refinished thrice!) I find someone more so.
Personally, as my too many posts on this site attest, we are so non-anal we probably need a therapist to attend while we talk to our workmen (which is rarely.) We have had extensive, non-gut-renovation done on our place (I would Never do a "gut" renovation, considering that a waste of resources,) and every time we wind up with a good, but 90% product. Then we look at each other and say...who's going to be the bad guy and tell them something need fixing? And neither steps up.
Otoh, we get things done for about a 1/4 of what others on this site claim is necessary.
We have a house that's still imperfect: has cracks in the plaster, waterspots in the paint and lumps on the (painted) trim but we are content.
Maybe we have less critical friends, but they claim it looks good. But nothing like this!
Posted by: cmu at February 9, 2008 8:39 PM
cmu: Im not sure what you're trying to say with your post. If the intent is to make me feel bad for being "anal", Im not sure why you would care.
Posted by: Mrs. Limestone at February 9, 2008 9:53 PM
Actually, a careful read would show that it's me (and guest) I'm being critical of.
Calling a major renovation/renovator "anal" is almost a compliment. But it's not a term anyone could apply to me.
The underlying point was that *I* think spending excessive amounts of time on details can be counterproductive, something I don't understand. Sort of like enjoying a $20 bottle of wine, which I can and do...but the $50 bottle that oneophiles rave about may leave me wondering why.
Posted by: cmu at February 10, 2008 10:52 AM
Sorry cmu. I guess Im a bit oversensitive lately. I think most people consider anal retentive a bad thing. Even I don't agree Im totally 100% in that camp, I'd have to say Im pretty far gone. Always have been.
Im one of those people who feel like everything should be done "right" or not done at all. Im sure you've saved yourself a lot of stress and money by not being so focused on the details. Thats just not my way.
(For the record I can't taste the difference between a $20 bottle or a $50 either.)
Posted by: Mrs. Limestone at February 10, 2008 1:16 PM
Hi Mrs. Limestone, I'm guessing you've installed screws and got it all under control by now, but I got my Elfa system in - including many drawers - so if you would like me to talk you through anything, please don't hesitate to ask. We've been using - and abusing - our Elfa closet for about a year and still love it.
Posted by: Anonymous at February 12, 2008 8:51 PM
I was 2:27, and I got that cmu was calling me the most anal (not you.) I'm like you - I am and I know it. That's how you've gotten such nice results in your reno :-)
I gave you my thoughts on the built-in, not to be critical, but because I recognize your temperment as like mine - so if over time the built-in bugged you, you'd have another idea to consider.
It has been fun reading! Useful for me to see how someone else into details handles doing a major reno - I may take one on in the next few years, and I have the usual trepidation about that, so it is good to see how it all happens and works out.
Posted by: guest at February 27, 2008 4:57 PM

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