Windsor Terrace Reno
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December 17, 2007
Serenity now please
Sometimes renovation is like a ballet where all the players are doing their steps in time with the music and the result is a beautiful piece of art. And then other times renovation is a chaotic discordant movement of players that result in something other than what you have planned. Lets just say that the former is rare and the latter is frequent. As you will probably be able to discern from this post, I'm having a less than swan lake moment now.
A lot of people have contacted me to get contact information about my contractors. Since we are not complete, its far too early to be giving out recommendations. And to be fair to the people who have contacted me, I haven't really shared any problems (aside from the claw foot tub incident) so I can see why interest might be peaked. But as with most working relationship, it has been far from perfect. They work hard but sometimes they do things that a) make no sense, b) totally disregard what they have been asked and c) make me insanely angry for having to point out the obvious.
They have been mostly amendable to correcting their mistakes but sometimes I've just given up on getting what I wanted in the interest in maintaining some sanity as well as moving the project forward. I won't bother going into the ever lengthing list of things I've compromised on because it will just make me angry. And in fairness, they have done some very nice work in delicate areas of patching molding and moving mirrors and repairing flooring that I have been very happy with. So I want to be reasonable whenever I can even if it means dealing with a few things that will probably drive me nuts for the rest of my life but in the grand scheme of things won't make a big difference.
But there are some things I'm just not willing to live with. Case in point, our master bathroom.

We purchased the vanity for this bathroom months ago because I wanted to make it as easy as possible for the contractors to lay out the walls, plumbing, lighting and medicine cabinets in the proper configuration. Having the vanity onsite made me feel like they could refer to it as a template should they need it.

So it has sat in the master bedroom while the master bathroom took shape. Over the last few months, plumbing has been arranged, walls gone up, med cabinets inset, tile applied. Several times in the progress I've shown them the plans as well as a separate mockup I've done of the space so there was no confusion. I've asked multiple times to make sure they are measuring and placing everything in the proper place and I've gotten that "yes we know, get off our backs" response. And honestly, I've felt a little bad being such a nag. They are the professionals right? I don't want to insult them.
Fast forward to this weekend when I realize the lighting fixture is too far to the left and is not going to allow enough room for the tile trim. Hmm. So I ask the contractor again - "Did you measure this before you put the medicine cabinets in? The sinks need to line up under the cabinets." Contractor calmly replies "Yes, we measured everything" with a look in his eyes like he is going to jump out the window if I ask him again. He thinks we can cut a few inches off the tiles to allow for the light to have more room. Hmm...that's not what I wanted or what was drawn up but I'm not going to go nuts over a few inches so I agree. A little while later, I just don't feel right about this conversation - if it was laid out as planned, there wouldn't be an issue with the light fixture being too close.
And I'm sure you can guess by now that the medicine cabinets are in the wrong place as are the lights. Its totally asymmetrical but more importantly the sinks are going not going to be under the mirrors! What the $%#%^#? Do I really need to reiterate AGAIN that the sinks should be under the mirrors? Is this some new fangled fashion that only I know about? I don't think so. I also don't think I should have to have this conversation after being made to feel like a nag for making sure they were doing their job which they were clearly ignoring. The lesson here is that I should have measured myself but I was foolish enough to believe that I don't have to watch every detail myself.
I spoke to my GC and he says he will fix it. And I believe he will do his best and wants to make us happy. But that doesn't make it any less annoying. Wouldn't it have been easier to just do it right the first time? Arggh.
Just when I'm about to lose my mind, I have to remind myself of the good work that's done with the bad. Case in point, right under the master bath debacle, the new wood flooring for the kitchen was going in. The kitchen is all open now so the original thin planks from the hallway and the parquet with a pattern border in the dining room will touch this floor. I didn't want it to look too matchy matchy (since that never works) and I didn't want it to be totally different either. So we specified for a flooring pattern that looked like the hallway with a simple border of a contrasting wood to work with the dining room floor. Getting a thin plank to level up with the thin original flooring was difficult but our contractor did a great job finding the materials and did a lovely job of laying the floor too. It required little back and forth and our contractor totally understood what we were going for and delivered.

Its looks great without screaming "hey - I'm a new floor!". So we're pleased with how it turned out.
I'm not a very patient woman. I don't like dealing with these highs and lows. I just want to be done. Can Santa send some elves over and finish all of this for Christmas morning? Pretty please? I've been good all year.
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Comments
a couple of tried and true tips when it comes to dealing with construction crews and instructions:
1. whenever possible, which really means, on every single occasion, mark out on the surface (wall/ceiling/floor) with a pencil as you walk through each room with the foreman and/or GC where you want something to go, be it an electrical box for wall sconces, rough opening for a med cabinet, the vanity, toilet, etc. the process can be very very tedious as there will be times when you'll be overwhelmed with the number of decisions that lied ahead. the good thing is you don't have to map out every room all at once. this is what I do day in and day out for construction projects I oversee. from my perspective, mapping out bathrooms & kitchens aren't too bad, doing RCP and electrical plans are the bane of my existence simply because those require a far more exacting understanding of where everything has to go on day 1 as well as 3 yrs down the road. I've found that physically mapping out each room helps me avoid problems such as something not fitting due to clearance, and other issues that would eventually merge their ugly head.
2. there's a difference between being persistent and nagging, and don't be shy to be the former. I think it helps to be persistent and helpful by mapping out every room with the crew so that you can anticipate their questions and minimize the guesswork, and most importantly, both you and GC will be on the same page as y'all see exactly where something will go. as it relates to construction, nagging is when someone keeps repeating something vague or undefined. if after details have been marked clearly and the crew still don't get it, then that's another issue altogether.
3. as for your bathroom, it seems like things could be moved around to make the vanity symmetrical to the room. however, it's not clear if the med cabinet openings could be adjusted due to studs behind the wall. if the back wall was newly constructed, it'd be easier to relocate some studs to frame new openings. otherwise, it'd be a lot more work with existing studs, not impossible, just a lot of effort.
Posted by: guest at December 17, 2007 8:15 PM
"nagging is when someone keeps repeating something vague or undefined."
Way to go, 8:15. This is a really good way to put it.
Posted by: guest at December 17, 2007 9:56 PM
Thanks guest@8:15 - Good tips. Its not obvious from my last post but Im usually pretty good about communicating what I want very clearly and in writing/drawings. And yes, I should have marked everything on the wall to be crystal clear. But there are so many things going on at once, its hard to be on top of everything. Im not acting as a general contractor so while I expect to be doing a lot of the mapping out for them and I know Im ultimately responsible for everything they do, it would be nice if I didn't have to point out the obvious. Its just frustrating and Im venting.
Obviously, I no longer feel like I was nagging. I was just trying to be respectful of their professional skills and time. I figured - Ive said this multiple times, its rude to keep repeating it. Clearly, that was a mistake. And if Im a nag the next time than frankly, its too bad for them.
Posted by: Mrs. Limestone at December 18, 2007 8:26 AM
you're welcome Mrs. Limestone.
persistence & clarity are the keys to your construction sanity and success. I know I've done my job when the crew can recite verbatim my instructions...and I give 'em pop quizzes too!
Posted by: guest at December 18, 2007 9:43 AM
Unfortunetely for me , I have a day job that keeps me occupied during the time I would be pop quizzing. I have to keep fingers crossed they get what Im saying the first 20 times. :)
Posted by: Mrs. Limestone at December 18, 2007 10:08 AM
Interesting bathroom. Where on the floor plan is it?
Posted by: guest at December 18, 2007 10:55 PM
Its pretty much smack dab in the middle of the garden level. It sort of a long story but this layout isn't ideal - but we wanted to make grandma happy by putting the kitchen facing the garden. A more effcient layout would have had a more open kitchen in the center and two bedrooms in the rear. But this apartment will be her home so we wanted her to have a sunny kitchen window if that is what she wanted.
Posted by: Mrs. Limestone at December 19, 2007 9:37 AM
I feel your pain. My husband and I have been working on our apartment for the past four months and have had many experiences with contractors making errors, even after things have been explained to them in detail several times. Sometimes, I think the workers try to take the easiest path possible, even though it won't produce the results the owner wants. Not sure how to remedy that.
It looks like your bathroom will be beautiful when it's finished. I hope the workers are able to correct the problems in a manner you're happy with.
Posted by: Madame Money Pit at December 20, 2007 2:23 PM
Previously I have only sprinkled my personal blog with what's going on with my house, only hinting at the actual disaster area that it truly has become. Now I've taken a step towards letting my house have it's own blog, warts and all. I'm the proverbial "shoemaker who's children don't have any shoes", read, (carpenter who is slow to work on his own house).
I commend you for having the moxie to write about your renovations. I've had to sneak up on it when it came to my own. Though I live out in the sticks I have a great respect for people living in the city. A lot of what I do in terms of quality and refinement means that I'd probably do better, all the way around, working in a city. I've enjoyed reading about your experiences, and not once taken it as vanity, or a waste of time. It's a slice of life somewhat associated with what I know...at a faster pace.
Posted by: akryeguy at December 25, 2007 1:21 AM

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