The difference here is that these appliances arrived broken, not that they didn't hold up on using. If you bought an appliance from J&R or PC Richards brought it home and found it was broken, you would bring it back in the box and they would give you a new one. They would not tell you to call the manufacturer on a new product.

Posted by: slopegrrl at September 20, 2008 10:28 AM in response to Unfortunate experience with Drimmer's

I must say I agree that at most outdoor activities(this being no exception) the NYC cops attitude towards the public are way over the top too aggressive and as a result make me feel a lot less secure and a lot more apprehensive. I have to wonder what they are really gearing up for.

Posted by: slopegrrl at August 13, 2008 10:45 PM in response to Fencing In Bob Dylan

I was right outside the fence at the back of the bandshell and the sound was o.k. Fact is Dylan mumbles. And he did play ' Masters of War' but a shortened version, along with 'It's Alright Ma', 'Like A Rolling Stone', 'Highway 61' and a nearly unrecognizable 'Blowin' in the Wind'. All in all, good line up.

Posted by: slopegrrl at August 13, 2008 10:12 AM in response to Fencing In Bob Dylan

I'd think in this litigious climate, there'd be no way a manufacturer could make any appliance with any possibility of tipping. Refrigerators are quite stable do not have to be bolted down (unlike some ranges, which are lighter, and the moment caused by an oven door can indeed tip them over. If you step on the open door.)

So...details? Did something break?

Posted by: cmu at September 20, 2008 12:06 PM in response to Unfortunate experience with Drimmer's

I'll second adamkidron's recommendation of EBA on Nostrand Avenue. I've bought a number of appliances from then and consider them to be an excellent dealer.

Posted by: Bob Marvin at September 20, 2008 2:20 PM in response to Unfortunate experience with Drimmer's

Fridges and ranges most all come with some sort of anti-tip bracket that mounts to the floor or above the compressor of a fridge. Sounds like your contractor didn't install the fridge right. Drimmers can be curt, but I've had fine luck dealing with after delivery issues with them.

Posted by: bugleg at September 20, 2008 5:13 PM in response to Unfortunate experience with Drimmer's

Why would you do business with a company who's representatives are 99% curt ALL THE TIME with their customers. Drimmers was as will always be a nightmare unless top management changes or the company is sold and reorganized. I had a budget over 20k to spend on appliances and they still treated me like a piece of sh*t. I would never recommend DRIMMERS to anyone. Period.

Posted by: adamkidron at September 20, 2008 6:55 PM in response to Unfortunate experience with Drimmer's

I bought all my kitchen appliances from Drimmers about 4 years ago because they gave the best prices. I had absolutly no problems with Drimmers and found them most cooperative when I misplaced the service contract a few months ago. The only problems with my high end appliance occurred within the past year and were covered by the contract.

Posted by: yaakovdoe at September 20, 2008 8:33 PM in response to Unfortunate experience with Drimmer's

I'm really glad that your son is OK! Sounds like a call to the manufacturer is in order. I think that the company would want to know that the unit tipped over on someone. I'm curious to know thought if some kind of mounting or stabilizing bracket was not installed.

I have no high-end appliances, because I've also heard bad things about the reliability of these brands.

Posted by: BrooklynButler at September 22, 2008 10:51 AM in response to Unfortunate experience with Drimmer's

I had a great experience with Drimmers...from start to finish. I especially liked that they sent out someone to VERIFY whether the appliances (the refrigerator) would fit.

THat being said, I have had some issue with my refrigerator (a Liebherr, which I love), but I have had the service people out a number of times. I don't hold Drimmer's responsible for that, it's the service company.

I made sure that I was there when delivery was made AND DID NOT (in this case and others) take anything I was not satisfied with. I've pissed off more than one delivery person, but who cares, ONCE I SIGN for it, it's mine, and then it's a matter of fixing, unless you can get the dealer to trade. Were you there for delivery? Or did you rely on the contractor? Also who installed the equipment? If it was your contractor, they are responsible. I looked through the brochures for LOTS of equipment: ESPECIALLY for the large refrigerators, there's a LOT on stabilizers and brackets and the like. I think your contractor has a lot to do with your dissatisfaction. BUT there's a chance you got bum appliances too.

I didn't like EBA at all. THey were completely hard sell, and incredibly rude when I didn't want top top of the line on all my appliances...Except for the fridge, I went high middle. My best service though HAS to be at Sears...

Posted by: Minmin at September 22, 2008 11:37 AM in response to Unfortunate experience with Drimmer's

Have heard horror stories about Drimmer's, even though they often have the best prices. you should check apartmenttherapy.com for reviews - some of the stories are pretty outrageous. seems like drimmer's often deals in refurbished appliances--but doesn't tell the buyer. SHADY, SHADY, SHADY. We went with Gringer & Sons for this reason.

Posted by: North Sleeper at September 23, 2008 9:58 AM in response to Unfortunate experience with Drimmer's

Well, the end of the story is that after investigating, our credit card company charged back to Drimmer's the full amount of the defective appliances and an overcharge I discovered(we resolved the washer and microwave problem.) In other words, they took the money back from Drimmer's. It took a lot of persistence and documentation.

Now we have to get a new fridge and hearing what some of you say about the problems of high-end models, I'm thinking something more conventional would be a better deal.

Posted by: blulight at November 1, 2008 5:44 PM in response to Unfortunate experience with Drimmer's

I also have had very bad experience with Drimmers. In particular they caused damage upon delivering applicances and after agreeing to pay for repairs won't return any calls.

Better to go with a large seller like PC Richards who worries about their reputation.

Posted by: aabklyn at November 6, 2008 4:59 PM in response to Unfortunate experience with Drimmer's