I likely would have not related this, had I not seen another post commenting on 'resentful' service. Thank you for indulging a quick story.
To start: Portions are big. Food is good. Basic red sauce in heaping portions and complementary brushetta on the tables to start. You get your money's worth here. I used to dine there regularly there alone. Have brought family to dinner there. Have joined a friend and his family for dinner there. For a time, it was my go-to Italian. Fragoli is nice, but the food at Casa Rosa speaks to me more and I was dining there long before Fragoli existed.
Walking by one day I noticed a huge 'For Sale (or could have been 'For Rent') sign on the face of the building. Whatever it was, my immediate thought was 'oh no! They're leaving.. or going out of business.' The man (who I assume to be the owner, who I've seen operating in the restaurant dozens of times) and a waitress happened to be standing outside. I approached. "You guys aren't moving are you?" I asked, with concern in my voice. "No, why would you say that?" "Oh, I just saw the sign and thought maybe you were moving." The "No" answer wasn't particularly inviting, so I felt more compelled to say "I'm glad, because this is my favorite restaurant in the neighborhood."
"I've never seen you in here" says the waitress, in a tone somewhere between accusation and resentment... Whatever it was, it made me feel like I was lying about this for some reason...
Well what can you say to that?
I'd be lying if I said I haven't been back. I enjoy the food. But maybe the place wouldn't be half or more empty every time I went in if they decided to embrace rather than push away people that look like they weren't born in the neighborhood.

• Food:
• Service:
• Ambience:
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I've eaten here once and was pretty disappointed. The atmosphere towards the back of the restaurant was nice on a winter night, but the sliders were weak. What troubles me most about Apartment 138 is the smell. I walk by this restaurant at least twice a day, and it smells on the street. Having worked in a restaurant before, I recognize the smell as an uncleaned or unemptied grease-trap. It's disgusting and it smells Every Day. I can only imagine what their kitchen looks like if this degree of obviously unsanitary conditions doesn't move them to action. For this reason, I'll never set foot in this place again.

• Food:
• Service:
• Ambience:
• Value:

I've eaten here once and was pretty disappointed. The atmosphere towards the back of the restaurant was nice no a winter night, but the sliders were weak. What troubles me most about Apartment 138 is the smell. I walk by this restaurant at least twice a day, and it smells on the street. Having worked in a restaurant before, I recognize the smell as an uncleaned or unempty grease-trap. It's disgusting and it smells Every Day. I can only imagine what their kitchen looks like if this degree of obviously unsanitary conditions doesn't move them to action. For this reason, I'll never set foot in this place again.