Forum: Alarm

July 2, 2009

ADT Security "Changeover" fee???

I purchased a house that had an ADT security system installed by the previous owner.

I called the installer and was told that there was a changeover fee of $600+ dollars.

When I asked what this exactly entailed, I was told that the would replace the panel (which apparently was brand new) and have the system checked.

If the prior owner had a service contract (which they did) and were up to date on the bills (again, they were) why would it need a check-up?

I got a hard sell on the phone and started feeling like this was a scam.

Anyone else run into this?

« Alarm from June 2009