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September 21, 2009
ADT or Other System?
I nearly threw the ADT sales guy out of my home. He was arrogant, wouldn't listen to my questions and answer them simply, and frankly all in all just left me with a bad impression. He also wouldn't even give me a written estimate - stated ADT doesn't do that. Which sounds ridiculous to me.
I would like a simple security system to monitor doors and windows on my lower two floors, and maybe a couple of motion sensors on the upper floors. I guess fire protection would be good too though I was mostly focused on security.
Anyone have any decent (or better) alternatives? I need to find someone soon since I wanted the system installed while I am renovating.
Comments
I am very happy with Protection One.
Posted by: Giovanna at September 21, 2009 7:03 AM
ADT is horrible. You're lucky you found that out before you signed up.
Posted by: denton at September 21, 2009 7:06 AM
In the trade ADT stands for Another Dumb Technician. I just finished a small project that Gorilla Security was on and they were great. I have also heard good things about American Security Systems or my usual standby of AFA.
No matter what company you use I recommend you have a Honeywell system installed. In my opinion they are the most reasonably priced, user friendly, and easy to service system available. Alot of companies (including ADT) will try and sell you on their proprietary system that no other company can service. So you are stuck with them. Also make sure the installation technician gives you the installer programming code.
Posted by: Bklyn Fire Alarm Guy at September 21, 2009 8:00 AM
Was the company named "Advanced Protection Services", perchance?
They are an ADT representative locally, and frankly I had a nightmare with them as well.
Run. Run away from them.
Deal with ADT directly or find another company.
Posted by: guywithahouse at September 21, 2009 10:07 AM
weird
i've had ADT in this place and the last and at work. They were/are good. no such problems. good luck.
Posted by: wine lover at September 21, 2009 12:07 PM
I'm also happy with Protection One.
Posted by: 1842 at September 21, 2009 1:12 PM
If you go with ADT ask for the tech named Valentine. He is a smart guy, lovely, polite - head and shoulders above some of the other techs they sent me in the past. A pleasure.
Posted by: Architerrorist at September 21, 2009 2:40 PM
I used to have ADT services when I owned a second home on the Jersey shore. They were good and definitely gave me a written estimate before I signed up for them. For the entire 5 yrs I owned the house, I never had a problem with them.
Sorry to hear you had a bad experience with them; but I'm sure if you call the main # and tell them your experience, they will put you in contact with a rep who is honest and professional.
There are other security services available. I have friends who have contracted major companies (as ADT) as well as small privately-run companies. The only downside I've heard from those who have used the smaller companies is the often lack of customer service or the quick turnaround when something went wrong.
Good luck.
Posted by: tlocane at September 22, 2009 8:45 AM
ADT is the worst. Their service sucks. Their equipment is cheap and flimsy. I totally agree with Brklyn Fire alarm Guy. I unfrtunately signed a long term cntract and am waiting fr it t run out so I can go elsewhere. Such a waste of money.
Posted by: HomeSweetstuy at September 22, 2009 9:12 AM
We have not had any trouble with slomin's sales, installation or maintanance over the past two years.
Posted by: FixtheCanal at September 22, 2009 11:24 AM
I've used Slomins and would refer them!
Posted by: cg542resident at September 22, 2009 4:22 PM
these guys are like used car salesman be very carefull they will tell you anything to get to sign up and once you do you will not get out of it and as far as adt or slomins just go online to the better business bureau and you will see how good these companies are
Posted by: 5 COUNTY ALARM at October 27, 2009 1:26 PM
slomins has been fine....I've had them for 4 years. Just don't use them as your heating provider.
Posted by: argentina at November 29, 2009 5:06 PM
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