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September 2, 2008
Another Icestone counter top question
Thanks for the responses on how icestone wears. Does anyone have any experience with A&K Tile Studio on 9th St. in Bklyn. The name is given as fabricator/showroom on the Icestone website.
Comments
They're great, local family business, very knowledgeable and a great selection. I was just there this AM in fact. And I got a 15% off coupon in the mail today that I could barter for.
Posted by: denton at September 2, 2008 12:17 PM
i couldnt stand them. i went in to ask them about a small countertop for our rental unit and that guy was so condescending. he basically would barely talk to me until i brought a piece of the cabinet in...i explained that i'm a designer and know what color countertop would work with my cabinets. in the end he told me my job was too small...even though i stated the size up front. yuk. avoid.
Posted by: CGmodern at September 2, 2008 1:38 PM
I had a terrible experience with A&K for two jobs they did in a former co-op of mine -- one the installation and fabrication of a granite countertop, the other the installation of a tile backsplash. The countertop was installed with a large chip that appeared to occur in transport and was inadequately fixed. The person they sent to install a tile backsplash was terrible -- we had to hire someone else to come fix it.
I am sure others have had better experiences -- mine, however, were not good.
Posted by: howdyfolks at September 2, 2008 3:52 PM
I have to say, I really liked working with AK tile. Jerry, the aforementioned condescending guy is not particularly gifted in the area of human interaction, but he's a nice enough guy and was really interested in getting me a good deal. I did my whole bathroom reno with them and was very happy with it..stuff came when they said it would, cost what they said it would, etc...
Posted by: petrinij at September 2, 2008 4:19 PM
Part of the problem is that Jerry is hard of hearing, in the literal sense.
Posted by: denton at September 2, 2008 4:31 PM
denton...you know that fits perfectly. I didn't realize that. And, as I said, I really liked working with him a lot. They get thumbs up from me
Posted by: petrinij at September 2, 2008 5:33 PM
I had a terrible experience with A&K also. Rude, verbally abusive, lied, dissembled, provided shoddy service and shoddy goods--apart from tiles. But after all, for tiles you only need to place an order, so service of any type is insignificant. I strongly recommend avoiding them. Have you tried Nemo? They rock.
Posted by: tinmouse10 at September 14, 2008 9:07 PM
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