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June 2, 2007
Not Happy with Broker
We're selling our apartment and not happy with our broker from a large agency. Are there any remedies? We have a while to go on the contract.
Thanks.
Comments
If you have an exclusivity contract - it's probably with the agency, not the particular broker. My advice is to be honest with them: let them know you're not happy and why. Give specific examples to them -- and make sure the head of the agency understands. If this is a large agency, with many regional offices - after you have spoken with the head of the local office, and you're still not satisfied -- go to the head of the main corporate office.
Posted by: Anonymous at June 2, 2007 6:05 PM
Call the office and speak with the manager tell them exactly why you're unhappy with your agent. Cite specific examples. Tell them you want to be immediately assigned a new agent, and want absolutly no contact from the agent you're firing. They will gleefully assign you a new agent, and you retrain the one you fired. Best of luck.
Posted by: Anonymous at June 2, 2007 7:51 PM
Sorry my brain got ahead of my fingers. THEY will retrain the one you fired.
Posted by: Anonymous at June 2, 2007 7:53 PM
Whatever you do, ask your next brokerage whether they co-broke. If they don't--as is a problem with many rinky-dink Brooklyn agencies--you'll be eliminating any potential buyer who is working with a buyer broker. Why do that?
Posted by: Bob999 at June 3, 2007 4:09 PM
It Happens to the best of us... sometimes the chemistry falls apart. It WAS there when you signed, but mysteriously disappears after you sign with them. If the agent acknowledges his/her shortcomings, they should RELEASE the listing to another agent in the office. BUT try to keep in mind that sometimes the SELLER creates the problem(s) also... look at the whole picture before blaming the agent simply b/c the property hasn't sold yet. The agency does NOT have to release the listing, and you should make at least ONE attempt to rectify the problems TOGETHER.
Also, it might be a benefit if the property was listed with an MLS broker... anyone can show the property with the right disclosures in place. Not all brokers are bad.
Posted by: Howard at June 29, 2007 1:56 PM
Sell it yourself. Take the price your broker was offering your home for, subtract his/her commission, write an ad for the NY Times advertising an open house, appointment only, no brokers (they'll show up anyway and try to steal your potential purchasers). You will probably get at least one offer by the end of the day. People LOVE dealing directly with each other and cutting out the broker. You know more about your home than the broker, anyway, and most sellers appreciate honest answers about pros and cons. Make sure that you already have an attorney you want to use, in case of multiple offers; it's nice to have back-up offers.
Posted by: anon at July 10, 2007 1:53 PM
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