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I have a new tenant who moved in this month. She kept complaining that the apartment is not warm enough, so I increased the temperature to 73 degree from 6 am to 10 p.m. and from 10 p.m. to 6 am the thermostat is set to 65 degrees. She leave on the 1 floor lower ceiling the apartment–this apartment got warm pretty fast . I had 3 previous tenants and never had any complain about the heat.
I got her a small heater 2 days ago and she call me today to complain again. I don’t know what to do any more. I told if she is not happy she can break the lease.