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Hey Lumber Liquidators management…. in case you stumble across this blog you might want to wander into one of your stores sometime as a mystery shopper.

I was in one of your stores today looking for about 650 sq ft of Brazilian Redwood….. lol the service I got was pitiful.

I know it’s only approx a $6500 sale but I’ve had more knowledgeable people sell me a bag of dog food.

I dont know if your staff are only on $10 an hour or something like that (and if so pay them more), but you might want to include some commissions/bonuses etc to encourage them to be more knowledgeable.

Cheers
Dean
Posted at http://deancollinsblog.blogspot.com/2008/08/lumber-liquidators.html