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I’m a first-time buyer and I’ve been pre-qualed by Chase for a good rate and a good amount of financing, but I’m wondering about whether it might be worth checking out other banks, not so much for the rates, but for quickness in closing deals and overall satisfaction during the life of the loan. I know nothing about the reputation of banks when it comes to financing co-op purchases and customer satisfaction, so I’d definitely like to hear from those who have had good or bad experience with Chase and other banks, especially those who have recently purchased co-ops in buildings with lower owner occupancy rates (i.e. 50%).

Thanks!